Field Applications Scientist, Immunoassay Specialist (PA)

About the role

Join Bio-Techne, a company dedicated to enabling cutting-edge research in Life Sciences and Clinical Diagnostics. This position is available for an outstanding Field Applications Scientist, Immunoassay Specialist based in Pennsylvania.

Responsibilities

• Provide customer assistance on more detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation.
• Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites.
• Attend, present and interact with customers at scientific meetings, conferences and tradeshows.
• Provide feedback and updates to other team members (including sales, marketing and PM teams).
• Provide customer feedback and field visit reports to other team members.
• Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields with opportunities to present to internal teams on those matters.
• Collaborate with global FAS teams to help train peers and synergize on resources.
• Empower scientists by training and supporting them on instrument use, assay development and data analysis for Luminex & Ella instruments and software.
• Develop and nurture positive relationships with customers and internal teams in assigned territory.
• Foster increased product usage, support sales efforts through technical presentations, product demonstrations and participation at vendor shows.
• Accompany Sales Representatives in customer laboratories to provide technical and applications expertise.
• Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email.
• Travel to customer laboratories to provide support.
• Contribute customer feedback to marketing, product development and software teams.
• Create and maintain customer support information using our CRM (SalesForce).
• Communicate effectively with customers and team members.

Requirements

• Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field.
• MS/PhD and Field Applications Scientist experience is preferred.
• Minimum 5 years hands-on experience with immunoassays is required.

Qualifications

• Display a thorough understanding of the principles of immunoassays and the applicability of these assays in different research fields.
• Independently execute assay and reagent troubleshooting, optimization and validation experiments.
• Excellent oral and written communication skills, to include presentation and training styles.
• Substantial knowledge of current scientific literature and life science methods and applications.
• Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus.
• Able to multi-task and prioritize is required.
• Excellent time management, organizational, verbal and written communication skills.
• Experience in training and teaching.

Skills and Abilities

• Ability to multi-task and prioritize is required.
• Excellent time management, organizational, verbal and written communication skills.
• Experience in training and teaching.

Benefits

In addition to the base salary, this position is eligible to receive a commission plan, in accordance with company policy. Bio-Techne offers competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees to develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.