Field Applications Engineer - Baltimore

About the role

The Field Applications Engineer (FAE) position at Arrow Electronics is designed for individuals who can think differently and have a strong mix of technical prowess and business savvy. This role involves spending a significant portion of time in front of customers to influence component selection, manage supplier and customer expectations, and drive new business opportunities.

Responsibilities

• Spend a majority of time in front of customers to influence component selection.
• Utilize advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment.
• Manage supplier and customer expectations by building and developing relationships, keeping stakeholders updated on activities, plans, and progress towards initiatives.
• Identify key relationships among decision-makers within suppliers and customers.
• Grow your account base each quarter.
• Drive demand creation by maximizing Arrow content on designs.
• Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers.
• Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.
• Identify solutions and resolutions to customer design needs and issues.
• Monitor your performance metrics throughout the quarter and take corrective action as necessary to ensure you are on track to meet or exceed them.
• Present technical seminars and workshops around your supplier lines.
• Provide frequent updates to field sales team and be a motivating force around your supplier lines.
• Partner with the sales team across pre-and post-sales activities, providing technical support and consulting to promote demand creation.
• Conduct technical calibrations and research with sales and other Arrow departments and suppliers in support of the customer design.
• Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
• Attend and actively participate in strategic branch meetings and QBRs.
• Develop and drive strategic technical plans by supplier line or customer solutions.
• Participate in ArrowEDGE initiatives through branch training and customer calls.
• Organize engineering customer events.
• Attend supplier trainings in person and via conference calls.

Requirements

• At least 2 years of experience and in-depth knowledge with system/board/engineering solutions and electronic components.
• Breadth of knowledge of electronic components.
• Experience with design engineering.
• Solves complex problems; takes a new perspective using existing solutions.
• Independent worker; receives minimal guidance.
• Acts as a resource for colleagues with less experience.
• Stays up-to-date on supplier products and Arrow design services in order to act as a technical-marketing advisor to customers.

Qualifications

• Typically requires a 4-year degree (engineering preferred) and a minimum of 5 years of related experience; or an advanced degree without experience.

Skills

• Intermediate-to-advanced level experience using Excel and PowerPoint office tools.
• Can quickly become competent on CRM and Business Intelligence (BI) tools such as Oracle, Salesforce, and Microsoft Power BI.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k), With Matching Contributions.
• Short-Term/Long-Term Disability Insurance.
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options.
• Paid Time Off (including sick, holiday, vacation, etc.).
• Tuition Reimbursement.
• Growth Opportunities.

Pay

$84,300.00 - $165,000.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

Schedule

Full-time.