Field Applications Engineer

About the role

IronRidge®, an Enstall® company, designs and manufactures structural hardware for residential and commercial solar systems. Under Enstall Solar Group's corporate umbrella, along with Quick Mount, and PanelClaw, we are part of the largest rooftop solar mounting and racking hardware group in the U.S. For over 30 years, we have worked closely with solar professionals to build strong, simple, and cost-effective products. IronRidge is NSF® Certified to ISO 9001, maintaining the highest of quality management standards.

Responsibilities

• Cultivate business opportunities through technical product application support, product demonstrations, joint calls with sales personnel, direct customer visits, and product training.
• Expand IronRidge's network of influence and leverage expertise to promote the IronRidge value proposition.
• Plan territory technical sales visits, events, and trainings.
• Generate training reports to ensure all customer and sales engagements are accounted for and captured.
• Coordinate and provide on‑the‑job (OJT) training for new opportunities on the ground and rooftop.
• Provide customer feedback on improvements to products and/or training content.
• Leverage professional network, coordinating training with non‑competing solar manufacturers to generate product demand.
• Organize and assist in developing curriculum for new products/services, including reference library, multimedia visual aids, and other educational material.
• Maintain records and report on relevant changes in weekly meetings to keep everyone apprised of product, market trends, and code compliance changes.
• Regularly report on competitive landscape of the region and other market intelligence.
• Design PV layouts in IR and other PV design software to support Sales, Distributors, and End Users.
• Accurately document application support questions and calls.
• Provide feedback to Engineering and Product Teams for product development.
• Perform any additional duties as assigned.

Requirements

Three to five years of related experience and/or training, or a bachelor’s degree from a 4‑year college or university; or an equivalent combination of experience and education.

Skills

• Ability to read, analyze, and interpret professional journals, technical installation and engineering procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to lift and carry solar modules up to 50 lbs.
• Comfortable working at heights, including rooftop work.
• Ability to travel approximately 50% of working time, with 5‑10 overnight trips per month.
• Familiarity with Salesforce (CRM systems) and MS Excel, and ability to learn and adapt to a variety of software tools.
• Competency in solar layout, design, mounting, waterproofing, and racking for residential and light commercial installations.
• Ability to speak in public to small and large groups.
• OSHA 10 Construction required.
• NABCEP certification a plus.
• Spanish language proficiency a plus.

Pay

We anticipate the base salary for this position to be between $100,000‑$112,000 annually, if located in the New England market. In addition to base salary, Enstall Solar Group employees are eligible for either an annual bonus or commission, depending on their position.

Benefits

• Competitive benefit package.
• Paid time off (PTO).
• Long term incentive plan.
• 401(k) match.
• Development opportunities.
• Educational assistance.
• 12 observed company holidays.
• Paid parental leave.
• Collaborative, inclusive culture.

Schedule

Expect approximately 50% travel throughout the Eastern United States (Maine down to Florida), with an emphasis on the Northeast, and 5