Field Application Support Engineering Manager - Hardware-Assisted Verification

Job Responsibilities

• Provide guidance and technical leadership to Support Engineers as they resolve customer issues.
• Partner with account teams to ensure support activities align with current sales campaigns and future sales success.
• Partner with product teams to resolve product issues and provide feedback on products.
• Provide customer, market, and competitive insights to inform portfolio and account sales strategies.
• Cook up technical resources across accounts to support prioritized engagements.
• Lead, mentor, and develop a team of Field Application Support Engineers, setting expectations for technical excellence and consistent delivery.

Required Knowledge, Skills, Education, and Experience

• BS in Engineering/Computer Science and a minimum of 7 years of related experience; or equivalent combination of education and work experience.
• Strong technical background in hardware-assisted verification in emulation and/or prototyping (both preferred), verification methodologies and digital semiconductor design.
• Strong communication, team-building, and cross-functional collaboration and relationship-building skills, as evidenced through demonstrated success leading technical engagements or projects.
• Expertise in translating technical success into business outcomes, prioritizing customer issues, and establishing and reinforcing practices and procedures to drive customer success.
• Ability to drive cross-portfolio collaboration with Product Engineering, R&D, Support, and Services.
• Willing to travel up to 10%