Field Application Specialist- PA, NJ, MD, DC

Remote-based field role supporting Account Managers and customers in the Philadelphia, PA / Newark, NJ / Baltimore, MD / Washington, DC area.

Responsibilities

• Support the sales organization of existing products through product presentations, demonstrations, and application studies.
• Drive sales target achievement for the assigned product line in the Central Region.
• Assist sales in customer process and URS analysis; generate application trials to optimize product design.
• Provide proactive application support, answer inquiries, and resolve implementation problems in the field.
• Support the quality department in troubleshooting and analyzing customer processes for complaint resolution.
• Collect, compile, verify, and analyze data on product performance and customer feedback to identify needed feature changes.
• Report on competitors’ products and relay feedback to management.
• Deliver basic product training to internal sales and dealers; conduct external customer workshops and seminars.
• Conduct trials and demos, create trial reports for product management and sales teams.
• Collaborate with interfaces to define trial scope, acceptance criteria, and build professional trial reports.
• Travel overnight >50% of the time.

Requirements

• Bachelor’s degree in Life Sciences, Biotechnology, Engineering, or related field.
• 3+ years of experience in technical sales, application support, or pre-sales in a scientific or technical environment.
• Proven experience in a similar position and industry is advantageous.
• Familiarity with related products, laboratory processes, and equipment.
• Strong learning ability and expert knowledge base in the field.
• Ability to effectively interface with product, project, and division management.
• Excellent communication and presentation skills.
• Strong customer orientation.
• Proficient in Microsoft Office.
• Alignment with Sartorius core values: Sustainability, Openness, Enjoyment.

Pay

Base salary range: $85,000–$110,000 (depending on experience, skill set, education, and location), plus a sales incentive plan and car allowance.

Benefits

• Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings.
• Worklife Balance: Paid vacation, sick time, corporate holidays, community service day, and flexible work schedules.
• Comprehensive onboarding, including a virtual online platform.
• Welcoming Culture: Mutual support, team spirit, international collaboration, and communities on topics such as Coaching, Agile Working, and a Businesswomen’s Network.
• Health & Well-Being: Wide selection of medical, dental, and vision plans; EAP; and other wellness programs.
• Intelligent Working Environment: Smart buildings with the latest technology and equipment.
• Retirement Savings Plan: 401(k) with generous company match.
• Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account.
• Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate.
• Additional/Optional Benefits: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service.