Field Application Scientist

About the role

Your mission As a Field Application Scientist at NanoTemper, you will bridge the gap between cutting-edge biophysical technology and customer success. You'll serve as a trusted scientific partner to researchers and biopharma teams, delivering expert application knowledge that brings measurable value to customers while driving product excellence. This customer-facing role combines hands-on technical expertise, scientific communication, and cross-functional collaboration to ensure our solutions seamlessly integrate into customer workflows and accelerate their research outcomes. This is a remote, field-based role supporting customers across our Mid-Atlantic territory; candidates must live within the region.

Responsibilities

• Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications across diverse research contexts
• Support pre-sales technical discussions (remote and in-person) by understanding customer needs and aligning technologies to research workflows and scientific goals
• Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders to highlight experimental outcomes and instrument performance
• Manage demo unit booking and logistics to ensure timely customer access and smooth operation
• Perform instrument installation and on-site technical support, ensuring successful deployment and user confidence
• Deliver application-focused and in-field user training tailored to customer research applications
• Support and present at webinars, workshops, and scientific conferences, highlighting application insights, case studies, and experimental data
• Support conference activities, engaging attendees and providing technical expertise
• Collaborate with Marketing and Product Management teams to translate findings into impactful, customer-facing content
• Contribute automation and workflow integration expertise during customer discussions to enhance system utilization and efficiency
• Support development of application notes, protocols, technical posters, and presentations to share best practices and results
• Support Sales teams by sharing technical insights and helping refine application messaging
• Gather and communicate market and application trends, competitive insights, and customer feedback to inform internal stakeholders
• Collaborate with Product Management and R&D teams on product performance feedback, feature development, and workflow improvements

Requirements

• Education: PhD or MSc in Biochemistry, Molecular Biology, Biophysics, Pharmaceutical Sciences, or related field
• Experience: 2+ years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques
• Technical Skills: Strong understanding of biophysical methods (e.g., binding affinity measurements