Field Application Engineer - Southcentral US

About the role

We are seeking an experienced Field Application Engineer to work out of a home office and be based in the state of Kansas/Oklahoma or Texas. This position has the potential to earn a total compensation package (salary + variable) between $90,000 - $120,000.

Responsibilities

• Act as the resident technical and subject matter expert both internally and with customers, quickly and easily solving prospective applications with the product.
• Support Account Managers as the primary technical resource for product and solution demonstrations to end customers. Including creating specific demonstration workflows to harmonize and create consistent messages.
• Cook up and provide technical training and support to our customers at either their site, FARO site, via web, or remote within limited but given standards.
• Provide aftersales application support on FARO products to customer specific business requirements, train and advise correct techniques to achieve the results expected to obtain from FARO Products.
• Ensure the quality of the provided technical trainings and demonstrations (self-reliability).
• Ensure that all customers are served within established timing parameters (self-control).
• Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve problems, and share knowledge, including documenting workflows to share globally both for internal and external use.
• Prepare and maintain training equipment (documents, devices, …).
• Collaborate with relevant teams/departments from other disciplines within FARO (e.g. Sales, Product Marketing, R&D) to convey customer requirements and respond to functional and technical elements of Requests for Information/Requests for Proposal.
• Act as a backup for the 3rd/4th Level Support within Customer Service.
• Represent the product to customers and at field events such as conferences, seminars, trade shows, etc.
• Support the organization in decision making by providing relevant information/documentation.

Requirements

• BS Mechanical Engineering, Aerospace, related Engineering, surveying, drafting, or equivalent experience.
• Excellent understanding of 2D and 3D CAD.
• Ability to read and interpret information from blueprints.
• Clear oral/written communications.
• Good language competencies, English essential.
• Interpersonal and team skills.

Qualifications

• Flexible for different working locations (regional travel).

Skills

• Technical expertise in 3D measurement and CAD software.
• Strong problem-solving and troubleshooting abilities.
• Effective communication and presentation skills.
• Ability to work independently and as part of a team.

Benefits

FARO Creaform offers a comprehensive benefits package including:

• A competitive paid time off bank and paid holidays.
• Medical, dental, life and AD&D insurance plans.
• Pre-tax flex spending accounts for medical and dependent care.
• 401K with employer match.
• Tuition reimbursement and training opportunities.
• Wellness fairs.
• Frequent lunch and learns to help educate employees about issues affecting their lives.
• Other employee events.

Pay

The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. For more information on AMETEK's competitive benefits, please click here.

Schedule

This position requires the ability to maintain a valid U.S. driver’s license and meet the company’s driving eligibility requirements, with or without reasonable accommodation.