Field Application Engineer - Data Center R&D

About the role

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products. With a portfolio spanning industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, Delta aims to foster the development of innovative manufacturing and sustainable cities. Guided by its mission statement, "To provide innovative, clean, and energy-efficient solutions for a better tomorrow," Delta leverages its expertise in high-efficiency power electronics and its ESG-embedded business model to address critical environmental issues like climate change.

Responsibilities

• Work with BGs, Partners, and Customers for successful sales conversion, including pre-sales activities and assisting in formulating product specifications and solutions based on customer needs.
• Design training materials for technical field training and assist in providing field training to the sales team.
• Build and maintain relationships with key OEM/ODM customers to engage in early design stages.
• Maintain a high degree of technical knowledge by collaborating with the sales team, engineers, and product managers to gather accurate information on application usage, system operations, and product management.
• Follow project statuses closely with HQs and the Factory in Asia, perform necessary tests and installation procedures, prepare detailed schedules regarding project specifications, conduct market trend research, and analyze emerging trends to recommend new application engineering products.
• Identify risks and communicate issues to relevant stakeholders to ensure smooth project execution.
• Prepare a detailed schedule regarding project specifications, conduct market trend research, and analyze emerging trends for recommending new application engineering products.
• Perform the desired tests and installation procedures, preparing a detailed schedule regarding the project specification, conducting research on market trends in field application, and analyzing the emerging trends for recommending new application engineering products.
• Collaborate with the sales team, engineers, and product managers to obtain accurate information on application usage, system operations, and product management.
• Follow project statuses closely with HQs and the Factory in Asia, performing necessary tests and installation procedures, preparing detailed schedules regarding project specifications, conducting market trend research, and analyzing emerging trends for recommending new application engineering products.

Requirements

• Bachelor’s degree in electrical engineering is required; Master of Science in Electrical Engineering is preferred.
• Minimum 5+ years’ professional experience as a Field Applications Engineer, Solutions Engineer, or similar role in IT companies.
• Experience with Power Electronics is required.
• Self-driven and results-oriented, able to work under pressure and maintain deadlines.
• Excellent verbal and communication skills, with strong Microsoft Outlook, Word, Excel, PowerPoint, and effective presentation skills.
• Capacity to identify risks and raise issues to relevant stakeholders.
• Quick learner and flexible to adapt to the company's working culture and processes.
• Experience with Data Center Hardware and Power is required.
• 20% travel required with overnight stays.
• Bilingual in Mandarin is a plus.

Qualifications

• Bachelor’s degree in electrical engineering is required; Master of Science in Electrical Engineering is preferred.
• Minimum 5+ years’ professional experience as a Field Applications Engineer, Solutions Engineer, or similar role in IT companies.
• Experience with Power Electronics is required.
• Self-driven and results-oriented, able to work under pressure and maintain deadlines.
• Excellent verbal and communication skills, with strong Microsoft Outlook, Word, Excel, PowerPoint, and effective presentation skills.
• Capacity to identify risks and raise issues to relevant stakeholders.
• Quick learner and flexible to adapt to the company's working culture and processes.
• Experience with Data Center Hardware and Power is required.
• 20% travel required with overnight stays.
• Bilingual in Mandarin is a plus.

Skills

• Strong communication and organizational skills: Ability to understand a customer's needs and to probe for answers, and then determine a solution and advocate that solution to the customer.
• Ability to work with customers and internal stakeholders and make sure all deliveries are made.
• Build and maintain relationships with key OEM/ODM customers to engage early design in jobs.
• Maintain a high degree of technical knowledge: Collaborating with the sales team, engineers, and product managers for obtaining accurate information on application usage, system operations, and product management.
• Working closely with HQs and the Factory in Asia to follow project status.
• Performing the desired tests and installation procedures: Preparing a detailed schedule regarding the project specification, conducting research on market trends in field application, and analyzing the emerging trends for recommending the new application engineering products.
• Capacity to identify risks and raise issues to relevant stakeholders.
• Quick learner and flexible to adapt to the company's working culture and processes.
• Experience with Data center HW and power is required.
• 20% travel required with overnight stays.
• Bilingual in Mandarin is a plus.

Benefits

• Life at Delta
• EEO Statement

Pay

USD $120,000.00 - USD $150,000.00 /Yr.