Field Application Engineer

About the role

As a Field Application Engineer, you’ll play a key role in ensuring our robots are successfully deployed, maintained, and supported throughout their lifecycle. This is a highly hands-on position that combines customer-facing field work with in-house technical operations.

What You’ll Do

• Deploy, configure, test, and troubleshoot Civ robotic systems at customer sites.
• Train customers on robot operation, maintenance, software workflows, and best practices.
• Provide remote and on-site technical support to customers, diagnosing hardware, software, and operational issues.
• Travel throughout the U.S. and internationally to support deployments, training, and customer success.
• Prepare, inspect, calibrate, and validate robots before shipment and customer deployment.
• Perform routine maintenance, repairs, upgrades, and quality checks on Civ’s internal robot fleet.
• Assemble, repair, and troubleshoot electrical, mechanical, and electromechanical components, including wiring, sensors, batteries, motors, and related hardware.
• Support engineering with product testing, validation, prototype evaluation, and new feature verification.
• Maintain spare parts inventory, repair records, and service documentation.
• Document customer issues, troubleshooting procedures, and field learnings to improve internal knowledge and training materials.
• Collect customer feedback and communicate product improvement opportunities to Engineering and Product teams.
• Help improve deployment processes, service procedures, and technical documentation.

What We’re Looking For

• 3+ years of experience in robotics, field applications, technical support, hardware support, autonomous systems, drones, mechatronics, or similar hands-on technical roles.
• Experience working directly with customers in technical support, deployment, training, or field service environments.
• Hands-on experience with robotics, electronics, wiring, sensors, batteries, motors, mechanical assemblies, and system troubleshooting.
• Strong troubleshooting skills across hardware, electrical, mechanical, and basic software issues.
• Experience assembling, repairing, maintaining, or testing complex technical equipment.
• Familiarity with diagnostic tools, firmware updates, software logs, or basic debugging.
• Experience with ROS, Linux, Git, or scripting is a plus.
• Experience with GNSS/GPS, construction technology, surveying, autonomous vehicles, or drones is a plus.
• Strong communication skills and the ability to explain technical concepts to both technical and non-technical users.
• Comfortable working independently in the field while collaborating closely with cross-functional teams.
• Organized, detail-oriented, and proactive in managing equipment, repairs, and documentation.
• Comfortable working in a fast-paced startup environment.
• Willingness to travel domestically and internationally for customer deployments.
• Valid driver’s license.

Why Join Civ Robotics

• Work on cutting-edge robotics deployed on real construction sites around the world.
• Be part of a fast-growing startup transforming the construction industry.
• Enjoy a role that combines field work, customer interaction, robotics, and hands-on engineering.
• Collaborate closely with Engineering, Operations, Product, and Customer Success teams.
• Competitive salary, equity, and comprehensive benefits.
• Opportunity to make a direct impact on the success of both our customers and our products.