Field Application Engineer

About the role

We are seeking a highly motivated Field Applications Engineer / Field Solutions Architect to support presales efforts of our Network Infrastructure and Vehicle Networking product lines. This role involves providing technical integration of Airgain's next-generation wireless networking products across multiple domestic US markets. Vehicle applications will be primarily in the western US, while Network Infrastructure applications cover the entire US.

Responsibilities

• Support the integration of Airgain technologies into new customer systems
• Conduct site surveys both remotely and on location
• Utilize radio planning software like iBwave or Ranplan to produce installation and coverage plans
• Setup and support customer-facing demos
• Work with customers to gather requirements
• Collaborate with local service integrators, VARs, and channel partners
• Apply Airgain solutions to meet customer requirements
• Deliver technical presentations and training to internal and external customers
• Troubleshoot and document field issues
• Support Quarterly Business Review (QBR) meetings, contribute to sales and marketing strategic planning and execution

Requirements

• Bachelor’s in Electrical Engineering, Computer Engineering, or Computer Science or other related fields (preferred)
• 3+ years professional technical sales/marketing experience
• Display broad understanding of typical RF and wireless communications technologies
• Experience with vehicle networking products
• Debugging cell coverage, APNs, SIMs, terminal programs, and power supplies
• Strong understanding of user devices, Radio Networks, and Core Networks
• Understanding of commonly used communication protocols (TCP, UDP, ICMP, etc.)
• Experience resolving cellular infrastructure problems
• Hands-on experience configuring and troubleshooting base stations and/or DAS
• Excellent problem-solving and communication skills
• Able to travel + 25% of the time throughout the US
• Previous experience as a Field Application Engineer or similar externally facing technical role (Desired)
• Proficient at using high-speed data communication test equipment (Desired)
• Debugging cell coverage, APNs, SIMs, terminal programs, and power supplies (Desired)
• Advanced customer interaction and relationship management skills (engineering and senior executive levels) (Desired)

Qualifications

• Medical/Dental/Vision
• 401K Match
• ESPP
• Life & Disability Insurance
• Vacation and Sick Leave
• Flexible hours

Pay

The US base salary range for this full-time position is $115,000 - $130,000+ target annual bonus. Our salary ranges are determined by a number of factors, including but not limited to the role, location, job-related skills, relevant education, experience and training.

Schedule

Flexible hours