Field Adjuster (Residential or Commercial) - Grand Rapids, MI

Responsibilities

• Complete residential and commercial field property inspections utilizing Xactimate software
• Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses and by interviewing fire, police, or other governmental officials as well as inspecting claimed damages
• Recommend claim reserves based on investigation, through well-supported reserve report
• Obtain and interpret official reports
• Review applicable coverage forms and endorsements, provide a thorough analysis of coverage and any coverage issues in a well-documented initial captioned report to the client
• Maintain acceptable product quality through compliance with established best practices

Requirements

• Minimum 1 year first-party commercial and/or residential property adjusting experience
• Maintain own current estimating software - Xactimate preferred (Symbility experience a plus)
• Working computer - internet access and Microsoft Word required
• Must demonstrate strong time management and customer service skills
• Experience in preparing Statement of Loss, Proof of Loss, and denial letters

Qualifications

Knowledge and Skills:

• In-depth knowledge of property and liability insurance coverage and industry standards
• Strong verbal and written communications skills
• Prompt, reliable, and friendly

Preferred but Not Required:

• College degree
• AIC, IICRC, HAAG or other professional designations

Knowledge and Skills:

• In-depth knowledge of property and liability insurance coverage and industry standards
• Strong verbal and written communications skills
• Prompt, reliable, and friendly

Benefits

CCMS & Associates offers multi-line claim adjusting and third-party administration services dedicated to solving the challenges of the complex claim in the property and casualty insurance industry. We create programs that drive a successful claim life cycle while strategically managing all aspects of the complicated issues carriers and policyholders are facing. Servicing excess and surplus/domestic carriers in the United States.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.