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Field Adjuster - Minnesota

Universal Property & Casualty Insurance Company · Minnesota, United States · 1 wk ago
FinanceFull-time

We're committed to bringing passion and customer focus to the business.

About the role

The Field Adjuster's primary responsibility is to manage, investigate, and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds' needs and provides advice in order to deliver appropriate solutions.

Responsibilities

  • Communicate with independent adjusters and other experts to gather information on claims
  • Negotiate and explain settlements with the insured and/or their representatives
  • Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors
  • Review and analyze written information
  • Knowledge of multiple policy forms
  • Prepare reports based on the policy language
  • Prepare detailed estimates of the damage
  • Understanding of estimating software
  • Rely on training and guidance from management to plan and accomplish goals
  • Experience writing Property estimates using Xactimate or related software
  • Ability to climb on ladders to inspect roofs
  • Ability to carry a 40-pound ladder
  • Supports catastrophe operations as needed to include working extended hours during designated CATs

Requirements

  • Must possess a valid claims adjuster license
  • High School Diploma or GED
  • 2+ years property field adjusting experience
  • Working knowledge of Microsoft Office including Word, Excel, and Outlook
  • Possession of other state license as required by management
  • Ability to work independently as well as a team player
  • Ability to multi-task
  • Computer savvy
  • Basic calculator skills
  • Working knowledge of ISO policies
  • Valid driver’s license
  • Vehicle provided at Company discretion
  • Bilingual preferred

Benefits

  • Industry leading medical, dental, and vision insurance plan
  • 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
  • Generous PTO policy
  • Eligible for performance-based bonuses

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