Field Account Manager Redi Carpet

Join Seattle's trusted multifamily flooring partner and make your mark in the multifamily housing market. As a Field Account Manager, you'll combine relationship-building, customer service excellence, and sales success while representing an industry-leading brand.

About the role

Exceed sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drive growth by securing profitable new accounts through industry research, networking, and proactive prospecting.

This position requires operation of a company vehicle, or a personal vehicle, more than 50% of the average work week. A Motor Vehicle Record (MVR) report will be run, and an acceptable MVR is required.

Responsibilities

• Manage sales and customer retention initiatives to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generate a strategic sales call schedule and engage in face-to-face customer visits to identify opportunities and enhance sales revenue through value-added solutions, navigating objections and adversities.
• Identify, develop, and maintain a pipeline of qualified, managed accounts to meet or exceed total sales and margin plans using a designated customer relationship manager tool.
• Focus on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth.
• Implement approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, maintaining industry-specific product knowledge and a deep understanding of specialized services.
• Utilize Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth.
• Review customer portfolio to identify and drive action with underperforming accounts.
• Collaborate with inside sales to support business growth and development.

Requirements

• Bachelor’s degree in business administration or a related field (preferred).
• Business-to-Business sales experience, including experience using various sales techniques such as Consultative or Solution-Based Selling.
• Proficiency with Salesforce.
• Operation of a company or personal vehicle more than 50% of the work week.
• Acceptable Motor Vehicle Record (MVR) report.

Nature and Scope

• Identify key barriers/core problems and apply problem-solving skills to deal creatively with complex situations.
• Troubleshoot and resolve complex problems, making decisions under conditions of uncertainty, sometimes with incomplete information.
• Independently perform assignments with instruction limited to expected results; determine and develop approaches to solutions.
• Receive technical guidance only on unusual or complex problems or issues.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results.
• Contribute to employees' professional development but do not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area; unpleasant conditions are infrequent and not objectionable.
• Most of the time is spent sitting with frequent opportunity to move about; occasional need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Qualifications

Typically requires a BS/BA in a related discipline with 5-8 years of experience in a related field, or an MS/MA with 3-5 years of experience. Certification is required in some areas.

Pay

Current compensation includes a $78,000 base salary plus commission, transitioning to a fully commission-based structure. High performers have strong uncapped earning potential in the fully commissioned model.

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance