Field Account Manager Redi Carpet

About the Role

Build relationships and own your territory as a Field Account Manager in the Philadelphia metro area. This high-impact, face-to-face role is ideal for someone who thrives on building trust, solving real customer challenges, and seeing the direct results of their work. You’ll partner closely with property managers and decision-makers, becoming their go-to resource for flooring solutions that keep their multifamily communities moving. Enjoy autonomy in your day, support from an established brand, and opportunities to grow within a company that invests in its people.

This position requires operation of a company vehicle or a personal vehicle, with such operation occurring more than 50% of the average work week. A Motor Vehicle Record (MVR) report will be run, and an acceptable MVR is required.

Responsibilities

• Exceed sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short- and long-term sales strategies.
• Drive growth by securing profitable new accounts through industry research, networking, and proactive prospecting.
• Manage sales and customer retention initiatives to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generate a strategic sales call schedule and engage in face-to-face customer visits to identify opportunities and enhance sales revenue through value-added solutions, navigating objections and adversities.
• Identify, develop, and maintain a pipeline of qualified, managed accounts to meet or exceed total sales and margin plans using a designated customer relationship manager tool.
• Focus on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth.
• Implement approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships while maintaining industry-specific product knowledge and a deep understanding of specialized services.
• Utilize Salesforce reporting and data analysis to identify opportunities within your territory for sales and revenue growth.
• Review customer portfolio to identify and drive action with underperforming accounts.
• Collaborate with inside sales to support business growth and development.

Requirements

• Bachelor’s degree in business administration or a related field (preferred).
• Business-to-Business sales experience, including experience using consultative or solution-based selling techniques.
• Proficiency with Salesforce.
• Typically requires 5-8 years of experience in a related field (or 3-5 years with an MS/MA). Certification may be required in some areas.
• Ability to identify key barriers/core problems and apply problem-solving skills to complex situations.
• Capability to make decisions under conditions of uncertainty, sometimes with incomplete information.
• Independently perform assignments with instruction limited to expected results and determine approaches to solutions.
• May oversee the completion of projects, including planning, assigning, monitoring, and reviewing progress and accuracy of work.

Work Environment

• Located in a comfortable indoor area; unpleasant conditions are infrequent and not objectionable.
• Most of the time is spent sitting, with frequent opportunities to move about. Rare occasions may require moving or lifting light articles.
• Typically requires overnight travel less than 10% of the time.