Field Access Specialist - NYC
About the Role
The priority of the Field Access Specialist (FAS) is to support timely and successful patient access to prescribed UCB medications by engaging with Healthcare providers to provide appropriate education to navigate payer barriers. This role is critical in bridging the gap between the prescriber’s clinical decision and actual patient treatment initiation. For a UCB Field Access Specialist (FAS), no two days are ever the same.
Who You’ll Work With
The FAS provides support to all sites of care on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. FAS’s will interact with various sites of care, including:
- Private practices
- Group practices
- Academic Medical Centers
- Integrated Delivery Networks (IDNs) with Dermatology departments and associated Specialty Pharmacies
- Integrated Health Systems with Dermatology departments and associated Specialty Pharmacies
- Private Equity and Venture Capital Backed Dermatology Groups
- Other sites of care within their assigned geography
The UCB FAS is a non-promotional functional role reporting into the UCB Market Access, Access, and Reimbursement Department.
Responsibilities
- Support all Dermatology accounts who prescribe UCB medicines with an enhanced focus on New Account experiences towards positive account and patient experiences.
- Educate and partner with office staff to embed functional processes inside the office and seek continual operational improvements towards patient care.
- Monitor data dashboards and maintain close communication with internal and external partners to intervene in escalated cases where an individual patient’s access to medicine is at risk.
- Work closely with HUB case managers to ensure accounts and patients are fully supported, and patients are on track to receive their medicine.
- Monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations and milestone deadlines.
- Identify operational issues needing attention and partner for smooth bridge to commercial SP transition.
- Collaborate with internal stakeholders, including Regional Sales Leads (RSL), District Sales Leads (DSL), and Clinical Account Specialists (CAS) to ensure office support.
- Lead field-based initiatives when payer changes affect local, regional, or national markets, educating accounts on changes and steps to ensure patient care.
Qualifications
Minimum Requirements
- Bachelor's Degree
- 8+ years of experience in biopharmaceutical or related fields, including:
- Market Access-related positions
- Sales, Sales Leadership, Learning and Development/Training
- Medical Affairs (MSL), Thought Leader Liaison (TLL)
- Marketing, Patient Services, Account Management
- Reimbursement and/or patient access experience within Specialty Pharmacy, Academic Medical Centers/IDNs, Hub Service Vendors, or healthcare provider settings
- 4 years of experience in Coverage/Access, Reimbursement, or Account Management or equivalent experience in related healthcare, pharmaceutical, or payer environments
- Valid US Driver’s License with no more than 3 moving violations in the past 2 years
- Must reside within assigned territory (New York, NY)
Preferred Qualifications
- Experience in Dermatology, Rare Diseases, Oncology, Immunology, or other therapeutic areas requiring advanced medical knowledge and complex medical treatment support.
- Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
- Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
- Strong understanding of U.S. and State regulatory environments, including evolving payer coverage, access, and reimbursement practices.
- Project Management experience is a plus.
- Knowledge of the US payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, Specialty Pharmacies, Medicare & Medicaid Services (CMS) policies, especially Medicare Parts B and D, and Medicaid (fee for service and managed).
Pay
The reasonably anticipated base salary range for this position is $154,400 - $202,700. The actual salary offered will take into account related knowledge, skills, experience, and location among other factors and may fall outside the expected range.
About Us
UCB is a global biopharmaceutical company focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science. At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow and have the freedom to carve your own career path to achieve your full potential. We’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated otherwise, roles are hybrid with 40% of your time spent in the office.