Field Access & Reimbursement Manager

About the role

We anticipate the application window for this opening will close on 12 Jul 2026. At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

Key Responsibilities

• Serve as a field-based reimbursement and access expert for assigned geography
• Provide compliant education to HCPs and office staff on reimbursement processes, payer coverage criteria, prior authorizations, and documentation requirements
• Support HCP offices in understanding payer-specific requirements to facilitate accurate and timely submissions
• Identify systemic access barriers and support resolution strategies within established policies and procedures
• Build strong, collaborative relationships with HCPs and office personnel as a trusted reimbursement and patient access resource
• Act as the primary field contact for HCP-reported reimbursement and access challenges
• Triage cases appropriately to DME and PBM account management, retail pharmacy, distribution, or other internal access support functions based on issue type and complexity
• Partner cross-functionally to ensure seamless handoffs, clear accountability, and timely follow-up with sales team
• Monitor case progress and outcomes, ensuring alignment with customer expectations and internal service standards
• Cross-functional Collaboration and Insights
• Collaborate with Sales, Market Access, Patient Services, Legal, Compliance, and other internal stakeholders to support aligned customer engagement
• Capture, synthesize, and communicate field insights related to payer policies, access trends, and reimbursement challenges
• Provide feedback to internal teams to support continuous improvement of access programs and resources
• Stay current on reimbursement policy changes, payer landscape dynamics, and diabetes market trends
• Scope and Impact
• Acts with a sense of urgency to address critical access and affordability issues for patients
• Influences reimbursement outcomes through education, issue resolution, and coordination with internal access resources
• Operates independently within established policies while escalating complex issues as appropriate

Required Qualifications

• Bachelor’s degree in healthcare or business/public administration and 5+ years of experience in reimbursement, market access, patient services, or field-based healthcare support roles
• Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships, or experience in working with patient support HUB services
• Ability to establish relationships, collaborate, and influence across a matrix organization
• Problem-solving ability to navigate challenging access scenarios and identify solutions in a timely and efficient manner
• Relevant certifications in prior authorization and/or billing and coding
• Deep understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement of medical devices and durable medical equipment
• Demonstrated expertise with both pharmacy and medical device coding and billing

Preferred Qualifications

• Ability to establish relationships, collaborate, and influence across a matrix organization
• Problem-solving ability to navigate challenging access scenarios and identify solutions in a timely and efficient manner
• Relevant certifications in prior authorization and/or billing and coding
• Deep understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement of medical devices and durable medical equipment
• Demonstrated expertise with both pharmacy and medical device coding and billing

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package. Benefits and compensation information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.