Fiber Technician - Lubbock, TX

About the role

We are seeking an energetic Fiber Technician to join the Future of Connectivity at Metronet. This position is based in Lubbock, TX.

Responsibilities

• Perform basic to advanced installations, disconnects, and service changes for residential and business customers for high-speed internet services, phone, and TV.
• Provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.).
• Earn commissions by explaining Metronet services and products to all customers.
• Be professional with customers and fellow associates.
• Work towards meeting key performance metrics.
• Perform on-call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.

Qualifications and Requirements

• High School Diploma or GED.
• Experience with a telecom / fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
• Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
• Able to lift and carry loads of up to 75lbs including ladder.
• Able to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver's license/satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

Additional Job Requirements

• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.

Total Rewards

• 80% of Medical premiums paid for by the company.
• Company-paid Disability and Life insurance.
• EAP (Employee Assistance Program).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted MetroNet service in our serviceable area.
• And more!

Job Specific Perks

• Company-paid logo attire/uniform.
• Tools, equipment, and training provided.
• Company vehicle and fuel card.
• Cell phone allowance.