Fiber Optic Field Technician II

Job Summary/Scope

The City of Wilson is seeking a Fiber Optic Field Technician II to join our innovative and dynamic team. Located in the heart of eastern North Carolina, Wilson offers a vibrant community with a strong manufacturing base and a growing technology sector. The successful candidate will play a crucial role in maintaining and expanding our robust fiber optic network.

Job Responsibilities

• Responds to emergency and non-emergency repair calls regarding all aspects of the city's OSP fiber optic network.
• Performs construction, splicing, distribution changes of the OSP fiber optic cables and installs ONT units at customer's homes and places of business.
• Performs tests on the OSP network at the residence or business to troubleshoot problems.
• Makes necessary repairs on the OSP facilities at the residence or business once problem is identified.
• Affirms network is functioning properly before leaving customer site.
• Attends safety and OSHA compliance meetings; attends training sessions as required.
• Fusion Splices fiber optic cable, mounts splice closures and ONT's and performs other OSP functions as directed by the OSP Operations Supervisor.
• Performs other related duties as assigned.
• Serves as a backup to the Facility Services Technicians as work load demands.
• This position will be subject to call outs to meet service requirements and stand on call duty. Weekend and holiday work may be required as service demands dictate.

Minimum Qualifications

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with a minimum of 2 years' experience as a Fiber Optic Field Technician I and successfully demonstrating the advanced skill levels required by the Fiber Optic Field Technician II position.
• Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.

• Knowledge of the standards, materials, techniques and equipment used in the installation, maintenance, and repair of OSP fiber optic equipment.
• Knowledge of PON networks and fiber optic transmission.
• Knowledge of department and city policies and procedures and relevant federal, state, and local laws and regulations.
• Skill in the operation of specialized maintenance, test and fusion splicing equipment.
• Skill in operating specialized test equipment and ability to interpret test results.
• Knowledge in taking and understanding loss measurements.
• Documents all splicing information and provides to appropriate city personnel.
• Skill in oral and written communication.
• Skill in working with the public, both at customer's homes and in large corporate settings.
• Skill in operating bucket trucks.
• Must pass basic technician installation exam.
• Must be able to work safely from heights.
• Ability to work comfortably and effectively with the public is a must.

Work Environment/Physical Demands

• The work is typically performed outdoors, possibly in cold or inclement weather, while intermittently sitting, standing, stooping, bending, crouching, or walking, but indoor work will also be required.
• The employee may be exposed to noise, dust, dirt, grease, and irritating chemicals.
• Splicing fiber optic cable may be performed in a confined splice trailer or other space.
• The work will often be performed near busy city, state or federal streets and highways.
• The work requires the use of protective devices such as masks, goggles, and gloves.
• The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and must distinguish between shades of color.
• This position requires work on both aerial and buried facilities.

Benefits

• Paid vacation and sick leave
• Paid holidays (maximum 12 per year)
• Health/dental/vision insurance
• Membership in the North Carolina Local Government Employees' Retirement System
• 5% 401(k) contribution
• Flexible Spending Account (FSA) for medical and childcare expenses
• Paid Life Insurance
• MD Live (Cigna's Telehealth)
• Supplementary benefits including critical care, cancer, accident, medical bridge, long and short term disability and term and whole life insurance.

Employer

The City of Wilson
Address: 1800 Herring Ave., P.O. Box 10, Wilson, North Carolina, 27894
Website: http://wilsonnc.org