Fiber Network Field Technician

About the role

Join Frontier Communications and be part of a dynamic team dedicated to providing high-quality internet, TV, and phone services to customers across the country. Our company is committed to innovation, customer satisfaction, and community engagement.

Responsibilities

• Install and maintain high-speed internet, TV, and phone services for residential and small business customers.
• Provide excellent customer service and resolve issues promptly.
• Ensure all installations meet industry standards and regulatory requirements.
• Perform routine maintenance on equipment to ensure optimal performance.
• Communicate effectively with customers and colleagues to provide support and guidance.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings and weekends.
• Strong communication skills and ability to interact with customers.
• Basic computer skills and knowledge of networking technologies.

Qualifications

• Experience in installation and maintenance of telecommunications equipment.
• Knowledge of local regulations and industry standards.
• Ability to troubleshoot and resolve technical issues.
• Pass a background check and drug screening.

Skills

• Customer service skills.
• Technical aptitude.
• Problem-solving abilities.
• Attention to detail.

Benefits

• Competitive compensation package.
• Paid time off and holidays.
• Vacation and sick leave.
• Health insurance options.
• Retirement savings plan.
• Professional development opportunities.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Flexible schedule with evening and weekend availability required.