Fiber I&R Technician - Ohio

This is a full-time, W-2 field position with CS Contract Solutions. You will be employed directly by CS and deployed to work on behalf of telecom carrier clients across your assigned region in Ohio.

Location & Travel

• Primary service area: Cortland, OH
• Paid one-week training program in Bedford, NH (travel and overnight lodging included) shortly after hire
• Must be flexible with work locations as client project needs shift

Pay

• Production-based pay (per completed job), not fixed hourly or salary
• Estimated annual earnings range: $104,000 – $208,000 (typical to top-performing technicians once fully ramped)
• Paid training available for all skill levels

Benefits

• Health, vision, and dental insurance
• PTO
• 401(k)
• Incentivized competitions that reward safety and quality
• Opportunities for promotion from within

Responsibilities

• Install, maintain, and repair fiber optic systems — including placing aerial or buried drops and interior/exterior wiring — for residential and commercial customers
• Complete pre-install work orders and post-install service verification, confirming internet, phone, and (if applicable) TV service performance before leaving the job site
• Provide clear product education to customers to ensure satisfaction and reduce repeat visits
• Observe all safety rules and OSHA regulations, including safe work at heights and in confined spaces
• Keep scheduled customer appointments, and log work orders and time accurately using internal systems
• Maintain minimum acceptable metrics for Repeats, Productivity, and Completions
• Assist other technicians and adapt to new processes and information as the job requires

Requirements

• Fiber optic internet and home phone service experience preferred; paid training provided for all skill levels
• Must have your own truck, van, or SUV with a ladder rack, plus your own tools and safety equipment per the company’s required checklist
• Smartphone, laptop, and Microsoft Excel required
• Ability to lift up to 80 lbs unassisted
• Effective communication and interpersonal skills, with the ability to multi-task and work as part of a team
• Must pass background check, MVR screen, and drug test
• Ability to work overtime and weekends depending on customer and client needs

Core Values

• Honesty and Integrity
• Attitude Over Skills
• Courage in Communications
• The 3 E’s: Effort, Energy, and Execution
• Keep Your Axe Sharp