Fiber I&R Technician

About the Role

This Fiber I&R Technician/Field Technician position is available in multiple locations across Wisconsin. The primary function is to install fiber optic internet services, delivering world-class quality and product education for residential and commercial customers. Flexibility with work locations is required as determined by the client.

Why Join Us

CS Contract Solutions and its family of companies offer:

• Highly competitive pay
• Health, vision, and dental insurance
• Paid time off (PTO)
• 401k retirement plan
• Greenhorn and remedial paid training for all skill levels
• Growth opportunities with a culture that promotes from within
• Incentivized competitions for safety and quality, with bonuses for meeting requirements

Our culture values employees as our number one asset, ensuring you are supported in the field.

Core Values

To work here, you must align with our core values:

• Honesty and Integrity
• Attitude Over Skills
• Courage in Communications
• The 3 E’s: Effort, Energy, and Execution
• Keep Your Axe Sharp

Responsibilities

• Install, maintain, and repair fiber optic systems for residential and commercial customers
• Ensure adequate performance of internet, phone, and television services
• Complete pre-install work orders and post-install service verification, including customer education
• Place aerial or buried fiber optic drops and install interior and exterior wiring
• Observe all safety rules and OSHA regulations
• Work at heights using various types of ladders
• Work in confined spaces
• Assist other technicians as needed
• Maintain a positive and professional appearance when communicating company products and services
• Adapt to new processes and information frequently
• Use internal systems for work order notation and timekeeping
• Keep customer appointments
• Maintain minimum acceptable metrics for Repeats, Productivity, and Completions

Requirements

• Fiber optic internet and home phone service experience preferred (paid training available)
• Must satisfy company-required tools and safety equipment checklist
• Must have own truck, van, or SUV with a ladder rack
• Must have own tools to perform the job
• Smartphone and laptop required
• Proficiency in Microsoft Excel
• Ability to lift up to 80 lbs unassisted
• Effective communication skills and ability to multitask
• Excellent interpersonal skills and teamwork
• Must pass background check, MVR screen, and drug test
• Must be accountable, dependable, and able to work overtime and weekends as needed
• Ability to take input from customers, supervisors, leads, and coworkers to problem-solve and improve skills

Pay

Compensation is production-based. Rates will be provided upon resume submission. Paid training is available.