FHA Claims Quality Control Analyst - REMOTE

About the role

Contract position based in Albion, NY, fully remote. Anticipated closing date: October 30, 2026.

Responsibilities

• Evaluate CWCOT claims for accuracy prior to submitting them to HUD
• Review government claims in accordance with HUD and client guidelines
• Review claims and/or related documents for completeness
• File claims in accordance with HUD and client guidelines and procedures
• Identify losses and complete research
• Observe, receive, and otherwise obtain information from all relevant sources
• Use computers and computer systems to enter data and process information
• Enter and maintain information in written or electronic form
• Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
• Use relevant information and individual judgment to determine whether claims comply with laws, regulations, or standards
• Comply with federal, state, company policies, procedures, and regulations
• Develop constructive and cooperative working relationships with clients and other employees, and maintain them over time
• Process or perform Quality Control review of supplemental claims when warranted
• Serve as point of contact for processors on team, answering questions regarding claims
• Manage and review quality control corrections
• Liaison between processing and quality control to create positive communication
• Prepare for HUD audits
• Handle various projects as assigned by management
• Provide information to supervisors, co-workers, and subordinates by telephone, written communication, and/or in person

Requirements

• FHA Default Claims Quality Control
• CWCOT, Government Claims, Quality assurance, Risk management
• MSP, Black Knight, Loansphere experience
• Ability to meet specific goals, prioritize, organize and accomplish work
• Ability to accept criticism and feedback
• Ability to effectively manage high stress situations
• Ability to accept change and considerable variety in the workplace
• Ability to communicate professionally with other departments within the company
• Ability to work well in a diverse environment
• Ability to work in a team-driven environment
• Ability to handle high volumes of work while maintaining quality

Pay

$25.00 – $32.00 per hour. Individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

Fully remote position.