FEP Analyst

We are seeking a highly motivated and professional individual to support our Federal Employee Program (FEP) operations. This role is ideal for someone with strong analytical, organizational, and communication skills who thrives in a collaborative environment. While healthcare or insurance experience is preferred, it is not required. This position offers an excellent opportunity to learn and contribute to key business and operational processes supporting our FEP line of business.

About the role

• Support business and operational activities within the Federal Employee Program (FEP)
• Learn and assist with processing recoveries for overpayments
• Support claims processing activities and related operational workflows
• Generate written responses to member and provider correspondence using established templates and free-form communication as needed
• Collect, analyze, and interpret data to support business initiatives and process improvements
• Develop and maintain reports, documentation, and testing materials
• Afford opportunities to improve operational efficiency and workflow processes
• Collaborate with internal stakeholders to support projects and day-to-day business operations

Required Qualifications

• Experience in an analyst, administrative, operations, customer service, or related role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently with minimal supervision
• Proficiency with Microsoft Windows operating systems and Microsoft Office applications, including: Word, Excel, PowerPoint, OneNote, Outlook
• Ability to interpret and follow written and verbal instructions effectively

Preferred Qualifications

• Insurance or healthcare industry experience preferred, but not required
• Experience with claims processing, overpayment recovery, or correspondence management
• Familiarity with business process improvement and operational support functions

Work Schedule

This is a 100% onsite position with a schedule of Monday–Friday, 7:30 AM–4:15 PM. Location: Honolulu, HI.

Pay and Benefits

The pay range for this position is $28.85 - $28.85/hr. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

About TEKsystems

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are also committed to providing a safe and healthy work environment for all employees. We are proud to be a part of the Allegis Group family.