Federal Work Study Student- Information Technology Services

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education. The Federal Work Study Program (FWS) is a federally-funded financial aid program that provides subsidized part-time employment for eligible students to assist them with postsecondary financial needs. The program encourages students to gain experience in their prospective fields by placing them in areas aligned with their area of study.

About the role

This position is within the Information Technology Department at Olive-Harvey College. Students will assist with general office support, manage open computer labs, and provide technical assistance to students and staff.

Responsibilities

• Assist at the reception desk, greeting students, faculty, and staff entering the office.
• Support staff in day-to-day functions of the office and assist with various projects as needed.
• Provide general office support, including filing, faxing, photocopying, and data entry.
• Manage open computer labs on campus, ensuring printers have paper and toner.
• Assist students with basic computer access, MS Office, and other related programs.
• Help students log into computers, print homework, and reset passwords.
• Ensure all lab users log into the system and maintain order in the lab.
• Adhere to City Colleges of Chicago Customer Services Excellence Standards.

Requirements

• High School Diploma required or actively pursuing a GED at City Colleges of Chicago.
• Knowledge of City Colleges of Chicago.
• Excellent oral communication and customer service skills.
• Ability to promote a positive role model and favorable public image as a City Colleges of Chicago representative.
• Strong verbal communication and attention to detail.
• Proficiency in Microsoft Word and data entry.

Qualifications

• Applicants must be 16 years or older, have work permit consent, and be eligible to work in the United States.
• Must be actively attending one of the City Colleges of Chicago.
• Must be enrolled in a minimum of 6 semester hours of pre-credit or credit classes.
• Must be pursuing an approved educational credential, degree, or certificate.
• Must have and maintain a minimum cumulative 2.0 GPA (waived for first-semester new students).
• Must be in “good standing” with no City Colleges of Chicago academic restrictions.
• Must not be a current full- or part-time employee of City Colleges of Chicago.
• All positions are “employment at-will.”

Pay

Student worker rate is $17.05 per hour, in accordance with City Colleges' approved salary scale.