Federal Work Study - Iron Mountain Student Success Center Assistant 2026-2027

Position Details

The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on-the-job experience for future employment, and give the student flexibility to work around class schedules.

Minimum Qualifications

• Must be a Bay College student in the work study program to be considered for this position.
• Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA).
• Work-study requires that you are degree seeking and enrolled in a minimum of one credit that applies towards the semester you are employed.
• You must maintain Satisfactory Academic Progress.

Job Duties

• Provide general reception duties for public, students, and employees of the college
• Answer phones
• Provide clerical support including data entry, file organization, copying, and assembly and production of materials for the center
• Call students to inform them about the Online Learning Orientation
• Filter student questions to appropriate staff; coordinators, SI leaders, walk-in tutors
• Helping them with username and password issues over the phone/online
• Building Open Educational Resources
• Providing technical assistance to students
• Aiding with troubleshooting questions and/or problems related to Online Learning
• Aiding with designing, developing, and delivering training
• Aiding with developing instructional products
• Assist with coffee area upkeep and water plants
• Providing walk-in tutoring in strong subject areas
• Monitoring item check-out and keeping records of items. Follow up with persons checking out resources, computers, and other items
• Creating and maintaining bulletin boards and other promotional materials in the center
• Aid in proctoring/reading exams in testing room
• Other activities as assigned

Department Information

Contact(s): Beth Berube, Director of Human Resources Shena Turan, Human Resource Specialist
Contact Phone/Extension: 906-217-4016
Contact Email: [email protected]
Contact Fax: 906-217-1625