Federal- Sr Operational Excellence Mgr

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1873. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas, and more.

About the role

Gilbane is seeking a Senior Operational Excellence Manager to provide Operational Excellence (OpEx) resources across projects in a single Business Unit (BU) or multiple small BUs. This role will sit primarily in the office.

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high-performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

Responsibilities

• Identifies project risks for Project Health Assessments (PHAs), engages internal resources to develop resolutions, and evaluates plans to achieve successful resolution and/or mitigate risk
• Reviews client survey feedback and ensures proper follow-up; helps project team make plan to exceed expectations
• Ensures strategic plan is being implemented and followed
• Contributes to and presents in the companywide, monthly OpEx peer group meetings
• Participates in functional peer groups as relevant to current tasks, roles, and responsibilities
• Assists in responding to internal audits conducted within the BU/Division
• Participates in GMP executive team reviews and lump sum bid reviews
• Develops and implements process improvements with project teams
• Acts as a resource for any operational issues that arise on a project (field, financial, etc.)
• Facilitates trainings on OpEx core functions
• Responsible for the career development and coaching of team members
• Fosters a positive and inclusive work environment to motivate and engage team members
• Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals

Requirements

• Bachelor’s degree in Architecture or Construction Management
• 10+ years of experience in the construction industry
• Or equivalent combination of education and experience

Skills

• Ability to independently and critically analyze project performance, project risks, determine root causes, recommend corrective actions, and report to BU leadership
• Communicate with power and influence
• Passionate about client relationships and satisfaction
• Passionate for continuous improvement and drives for results
• Advanced knowledge of the Project Financial Forecast
• Advanced analytical skills using MicroStrategy and knowledge of customizing reports for their use
• Ability to develop alternative solutions to problems and recommend the best solution for the company

Benefits

• Competitive health and welfare benefits
• Generous profit-sharing/401k plan
• Gilbane University, a top training organization in the construction industry

Pay

Salary ranges from $123,600 - $192,700 based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as internal equity and alignment with the team.