DirectJobHub
Jobs · Management · Virginia

Federal Critical Operations Technician I

QTS Data Centers · Manassas, VA · 1 wk ago
ManagementFull-time

About the role

At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good.

Responsibilities

  • Apply technical knowledge and company policies to tasks involving electrical and mechanical systems.
  • Perform preventive maintenance on mechanical and electrical equipment; monitor and adjust systems to ensure proper operation.
  • Provide remote hands and eyes support for customers.
  • Aid in hardware/software configuration and installation of suite walls, cage materials, ladder racks, fiber trays, cabinets, cabling, and customer equipment per provisioning documentation and procedures.
  • Install and repair mechanical and electrical equipment; support team members with major repairs.
  • Process work orders for preventive and corrective maintenance; coordinate with supervisor or team lead to obtain necessary tools and equipment.
  • Create and update tickets in the ticketing system for customer requests, facility issues, and system alerts.
  • Operate and monitor critical and non-critical systems to ensure safe and compliant performance.
  • Respond to building emergencies and customer requests.
  • Follow safety protocols for handling hazardous materials.
  • Use the Change Management Process to obtain maintenance approvals and document work using QTS systems.
  • Perform other duties as assigned.

Qualifications

  • Two or more years of technical training, military experience, or equivalent work experience.
  • Background in electrical and mechanical systems.
  • Proficiency in Microsoft Office Suite, Copilot, Outlook, and web-based applications.
  • Must be eligible for security clearance up to TS/SCI with CI polygraph.
  • U.S. citizenship is required due to federal contract obligations.

Preferred Qualifications

  • Deep understanding of HVAC (Heating, Ventilation, and Air Conditioning systems), generators, transformers, switchgear (equipment that controls, protects, and isolates electrical equipment), UPSs (Uninterruptible Power Supplies), STSs (Static Transfer Switches), PDUs (Power Distribution Units), air-cooled chillers, CRAHs (Computer Room Air Handlers), CRACs (Computer Room Air Conditioners), fire suppression systems, DCIM (Data Center Infrastructure Management), network switches ), and fiber connections.
  • Experience writing or using MOPs (Methods of Procedure), SOPs (Standard Operating Procedures), EOPs (Emergency Operating Procedures), coordinating vendors, and documenting work thoroughly in a CMMS (Computerized Maintenance Management System), DCIM (Data Center Infrastructure Management), or BMS (Building Management System) environment.
  • Experience with NFPA 70E, OSHA 10, OSHA 1910.147 LOTO, EPA Section 608.
  • Schneider Electric Data Center Certified Associate.
  • One or more years of experience in a data center, NOC, or similar environment.
  • Active TS/SCI clearance with CI polygraph.

Physical Requirements

Frequent typing, standing, walking, pushing, pulling, bending, reaching, and lifting (10-50 lbs. regularly; heavier lifting with assistance or equipment).

Total Rewards

This role is eligible for a competitive benefits package, including:

  • Multiple advancement paths and career growth opportunities.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • 401(k) retirement plan.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • Paid time off (PTO) and paid holidays.
  • Paid volunteer days.
  • Employee Assistance Program (EAP).
  • Tuition assistance.
  • Wellness program.
  • Other company-sponsored benefits.

Bonus Eligibility

We are bonus-eligible.

Equal Opportunity Employer

We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

Similar jobs