FDA Systems Engineer I

About the role

The Systems Engineer role involves providing onsite technical support for data center operations, including hardware installation, maintenance, troubleshooting, vendor escort, and asset management.

Responsibilities

• Install, rack, stack, cable, decommission, and replace servers, network, and storage equipment.
• Manage structured cabling, patch panels, cable routing, labeling, and documentation.
• Troubleshoot server and hardware issues under the direction of remote administrators.
• Cookordination activities with customers, vendors, and the Data Center Operations team.
• Provide support during standard hours (Monday-Friday, 8 AM - 5 PM) and participate in a bi-weekly on-call rotation for after-hours support.

Requirements

• A minimum of 5 years of hands-on experience in an enterprise or government data center environment.
• Knowledge of structured cabling, patch panel management, and best practices for cable routing and documentation.
• Experience with troubleshooting servers and hardware.
• Strong communication and organizational skills.

Qualifications

• US citizen with ability to gain a Public Trust.

Preferred Qualifications

• Familiarity with ticketing and asset management systems such as ServiceNow or similar IT service management platforms.
• Experience coordinating or supporting infrastructure projects, including hardware refreshes, migrations, and deployments.
• Knowledge of data center standards, power infrastructure, change management processes, and industry best practices for physical infrastructure operations.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We also offer an ESPP (employee stock purchase program), a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

Compensation is commensurate with experience.

Schedule

Standard hours (Monday-Friday, 8 AM - 5 PM) with a bi-weekly on-call rotation for after-hours support.

Contact Information

To apply, please send your most updated resume to [email protected]. For ADA accommodations, please contact our Benefits Department at [email protected] or 804-523-8228.

Equal Opportunity Employer

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.