FCM Meetings & Events - Global Head of Sales - Philadelphia, PA

About the role

FCM Meetings & Events is seeking a Global Head of Sales to lead and scale our commercial growth engine across markets. This is a high-impact leadership role driving new business, client expansion, and revenue performance across a dynamic global portfolio.

Key Responsibilities

• Lead and execute the global sales strategy aligned to M&E 2030 growth ambitions and $1B TTV target
• Set and govern revenue targets across all regions and service lines, ensuring accountability for growth
• Drive margin mix optimisation across the portfolio, prioritising high-margin service lines
• Lead global sales teams across AMER, EMEA, APAC, and AU with a focus on acquisition and expansion
• Establish consistent global sales methodologies, including CRM discipline and pipeline management
• Act as executive sponsor on strategic, high-value commercial pursuits
• Develop targeted acquisition strategies across industries, client segments, and geographies
• Enable progression from transactional services to full program ownership across clients
• Partner with account teams to grow existing client relationships and increase wallet share
• Collaborate with Marketing to align campaigns, positioning, and pipeline generation efforts
• Champion brand consistency and represent FCM M&E at industry events and client engagements
• Partner with Sales Enablement to deliver tools, training, and onboarding excellence
• Drive adoption of sales frameworks, CRM practices, and commercial tools globally
• Lead, develop, and inspire high-performing global sales teams
• Establish KPIs focused on revenue, margin contribution, and pipeline quality
• Translate market insights into competitive positioning and go-to-market strategies
• Own global sales reporting, forecasting, and pipeline visibility
• Collaborate across brands and stakeholders to maximise shared opportunities
• Act as the voice of the customer internally to inform strategic decisions

Experience & Qualifications

• Proven experience leading and scaling global or multi-regional B2B sales teams
• Demonstrated success achieving and exceeding revenue targets
• Strong knowledge of M&E service lines including venue finding, managed meetings, SMM, event management, and group travel
• Proven ability to sell and position SMM programs to enterprise clients
• Experience managing complex, multi-stakeholder enterprise sales cycles
• Strong leadership experience across geographically distributed teams
• Track record of aligning Sales, Marketing, and Enablement functions
• Experience with Salesforce or similar CRM platforms
• Familiarity with SPICED, Challenger, or similar sales methodologies
• Experience operating in global matrix organisations
• Minimum 10+ years leading high-performing sales organisations
• Strong cross-cultural leadership and adaptability
• Bachelor’s degree in Business, Marketing, or related field (required)
• Postgraduate qualification (preferred)

Work Perks!

At Flight Centre, we understand that our people are our most valuable asset. We offer a range of benefits and perks designed to support your well-being and career growth:

• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out
• Love for travel: We were founded by people who wanted to travel and want others to do the same
• Personal connections: We are a big business founded on personal relationships
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable practices
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year
• Benefits Include: Paid Time Off, Travel perks/discounts, Health & Wellness Programs and Employee Financial Wellness Services, National/International Award Nights and Conferences, Health benefits including, medical, dental, vision, gender affirming care, and fertility care, Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability, Flexible Spending Accounts, Employee Assistance Program, 401k program with partial match, Tuition Reimbursement Program, Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions