Fayetteville Residential Upgrade Technician
CPI Security · Fayetteville, NC · Yesterday
On-siteEngineeringFull-time
Responsibilities
- Upgrading residential security systems accurately and efficiently
- Meting or exceeding performance goals on a consistent basis
- Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
- Keeping the customer informed at all times of what the upgrade process will entail
- Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
- Submitting billing and payroll paperwork in a timely and accurate manner
- Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
- Providing exceptional customer service at all times
- Consulting with management on any issues or concerns
- Cleaning up work area thoroughly following the upgrade
- Maintaining all company equipment, including truck, tools, inventory, etc.
- Maintaining a professional appearance and demeanor at all times
Qualifications
- High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
- Good sales skills, particularly with strong upselling and closing abilities
- Mechanical aptitude
- Strong customer service skills
- Commitment to safety
- Ability to work effectively both on an individual basis and as part of a team
- Professional appearance and demeanor
- High energy, fun and positive attitude
Schedule
- Flexibility to work weekends
Pay
- $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
Benefits
- Comprehensive and on-going paid training when you start
- Engaging and fun company culture that’s made up of diverse people
- Volunteer and community engagement opportunities
- CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities
- Great medical, dental, vision, short- & long-term disability and life insurance options
- Company paid holidays, floating holiday and paid time off (PTO)
- 401(k) plan with competitive company match
- Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement
- Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!