Fault Detection & Diagnostics (FDD) Program Manager

Position Summary

The FDD Program Manager provides strategic leadership, governance oversight, and cross-functional execution for the lifecycle and steady-state operations of the organization's Fault Detection and Diagnostics infrastructure across its corporate real estate portfolio. This role acts as a primary advisor to global smart building and technology teams, helping to shape the overarching governance framework and long-term scaling strategy for predictive building technologies.

Core Responsibilities

• Program Governance & Portfolio Alignment: Establish and oversee standardized program tracking dashboards, formal risk frameworks (Risks, Issues, Changes, and Decisions), and progress update cadences to maintain absolute execution rigor.
• Scalable Strategy Execution: Direct the end-to-end implementation process of digital building and diagnostics initiatives globally across corporate offices and leased properties.
• Operational Strategy Evolution: Provide strategic guidance to enterprise smart building leadership to elevate global system requirements, refine site suitability assessment metrics, and build repeatable operational frameworks.
• Stakeholder & Vendor Coordination: Serve as the chief coordination point for program updates. Lead regular alignment sessions, technical performance reviews, and progress tracking meetings with regional workplace service groups, internal operational teams, and third-party platform vendors.
• Financial & Scope Management: Monitor execution variance against master budgets and contractual Scopes of Work. Evaluate technical variations and facilitate corporate approval paths for high-priority scope changes.
• Continuous Improvement (Lessons Learned): Organize post-deployment reviews and workshops to integrate field findings back into standard execution playbooks, ensuring efficiency gains in subsequent development tranches.

Required Qualifications & Experience

• Extensive experience leading complex technical programs or project management tracks within smart buildings, corporate real estate technology, or building automation systems.
• Documented mastery of portfolio management systems, advanced enterprise spreadsheets, and cloud-based workflow collaboration tools.
• Prominent track record leading cross-functional teams spanning real estate properties managers, facilities staff, and technology infrastructure teams.
• Superior clarity in professional documentation and technical writing, with verified experience authoring master playbooks or operational methods of procedure.