Fashion Advisor, Watch & Fine Jewelry, Bellagio

About the role

We are looking for a Fashion Advisor, Watches & Fine Jewelry who will play a vital role in providing a superior level of service to clients, increasing client conversion and retention, driving business revenue, and inspiring brand loyalty. The Fashion Advisor, Watches & Fine Jewelry will be part of the entire client experience, working alongside a diverse sales team, and reporting to Boutique leadership.

What impact you can create at CHANEL

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement, and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm, and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow-up with clients regarding repairs and alterations

You are energized by:

• The history and heritage of The House of CHANEL
• Being truly service-minded
• Utilizing your fashion expertise to inspire others
• Built-collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• A deep appreciation for art, beauty, and luxury

Position Logistics

• Minimum 3 years of related experience (Watches and Jewelry knowledge preferred)
• Ability to lift 15 lbs
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service

What skills you will learn

• Exposure to multiple boutique business functions and categories
• Growth in additional business and functional areas of the retail business
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation

The anticipated base salary range for this position is $27.70 through $34.80. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information

• CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
• We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
• This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.
• CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
• Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.