FarmStay Host - Part Time
WhistlePig Whiskey · Shoreham, VT · 1 mo ago
$22/hrPart-time
About the Role
If you're a natural host, passionate about creating memorable experiences, and thrive in an environment where exceptional hospitality meets world‑class whiskey, this role was made for you! As a FarmStay Host, you are at the heart of the WhistlePig guest experience, serving as the primary point of contact for FarmStay guests and delivering a warm, personalized, and seamless experience from arrival through departure.
Responsibilities
- Guest Experience & Hospitality: Serve as the primary host for FarmStay guests; create a welcoming, personalized experience; anticipate and proactively address guest needs; develop genuine relationships and memorable moments; maintain high hospitality standards; respond to questions, requests, and concerns with professionalism and warmth; identify opportunities to exceed expectations.
- Whiskey & Brand Experience: Lead and assist with whiskey tastings, barrel selections, and educational experiences; conduct grain‑to‑glass tours with engaging storytelling about WhistlePig’s whiskey, farm, and brand; share whiskey knowledge in an approachable way; represent WhistlePig with enthusiasm, authenticity, and professionalism.
- Transportation & Off‑Site Experiences: Safely transport guests to and from the airport and off‑site activities using company vehicles; act as a knowledgeable, personable host during excursions; ensure transportation is comfortable, timely, safe, and reflective of WhistlePig’s hospitality standards.
- Service & Operational Excellence: Assist with preparation, setup, breakdown, and service for tastings, meals, events, and activities; follow company policies, hospitality standards, responsible alcohol service practices, and safety procedures; contribute to a collaborative team environment; be flexible and take on additional responsibilities as needed.
Requirements
- 2+ years of experience in hospitality, guest services, luxury hospitality, hotel, resort, restaurant, events, or related fields.
- Genuine passion for creating exceptional guest experiences and a natural, welcoming demeanor.
- Strong interpersonal and communication skills; ability to connect with a wide range of guests.
- Excellent attention to detail and ability to anticipate guest needs.
- Polished, professional, and personable approach to hospitality.
- Strong problem‑solving skills; calm and positive under unexpected situations.
- Ability to manage multiple guest needs and priorities in a dynamic environment.
- Experience serving food and responsibly managing guest alcohol consumption.
- Valid driver’s license with no restrictions and ability to safely operate company vehicles.
- Physical stamina to remain on feet for extended periods, lift up to 50 lb, and move comfortably throughout the farm and guest areas.
- Experience leading tours, tastings, excursions, or other guest experiences (strongly preferred).
- Background in whiskey, spirits, food & beverage, tourism, or luxury hospitality (a plus).
- Must have, or be able to obtain within 30 days, a Vermont Alcohol Server Permit.
Pay
$22.00 per hour