Host- Part Time

Position starting rate $20.00 per hour. Job closes September 10, 2026 or until filled.

About the role

Interested in bridging the gap between farmer and consumer? Look no further than Mercantile, Chef Alex Seidel’s dining room and marketplace that encompasses approachability and transparency. Become a part of the team that connects farmer to shepherd to chef to server, to showcase the farm-to-table dishes that Mercantile celebrates. Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service?

Responsibilities

• Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport, and assisting with restaurant service.
• Receives and accurately processes payment for restaurant charges.
• Meets arriving customers as they enter the restaurant with a cordial greeting.
• Escorts customers to assigned tables, issues menus, and solicits rapport to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure customers receive immediate and proper attention.
• Maintains a highly visible appearance in the restaurant during the entire shift by remaining at the cashier station and periodically circulating through the restaurant to assist servers, respond to customer requests, and assess operational efficiency for management.
• Receives payment and processes transactions on a computerized cash register, counting back change out loud for the protection of guests and the restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts, and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number, and signature.
• Elicits feedback from departing customers on products and services to improve operations, increase customer base, and maximize revenues. Takes written notes to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining an accurate written check issuance log.
• Counts all revenues received for the day, using a calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning, and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Immediately reports in writing any maintenance or housekeeping discrepancies to management.
• Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.

Requirements

• High School diploma or equivalent.
• Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.
• High school graduate-level mathematical aptitude.
• Knowledge of standard cash handling procedures and computerized cash register systems.
• General knowledge of basic customer service skills, restaurant operations, and food service principles.

Skills

• Must be able to communicate verbally and in writing in English, follow written and verbal instructions, and work on more than one task at a time.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be able to handle coins and writing utensils, grasp handles, push buttons, and carry dishes.

Physical Demands

• Must be able to lift and carry trays and bus tubs weighing up to 10 lbs.
• Must be able to stand throughout the entire shift and lift arms above head to retrieve objects from shelves.
• Must have vision ability to read written communiqués, computer screens, and print-outs, see colors, and survey the entire room in dimly lit conditions.
• Standing and walking during the entire shift, including carrying, lifting, and bending. Indoor environment.

Benefits

• Eligible to participate in property tip program.
• Paid sick time in accordance with Colorado law.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Great discounts on hotels, restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Pay

Starting rate $20.00 per hour.