Farm Services Assistant

Responsibilities

• Resolve customer problems by listening, gathering information and acting as an intermediary with other departments.
• Follows through to ensure that customer problems and questions are resolved.
• Manages the processing of “work tickets”, coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories.
• Assists in processing insurance information and premium payments, and real estate property tax payments.
• Balances daily work to verify accuracy.
• Makes customer deposits.
• Reconciles accounts balanced by others.
• Utilizes BOX as Ag Services electronic data filing, storage, and workflow tool.
• Manages USDA farm program sign up records and payments of same.
• Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties.
• Affords assistance to farm managers with preparation and tracking of tenant leases on farm and trust properties.
• Maintains monitoring of 1099 Misc. on farm accounts during the year.
• Affords assistance to farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs.
• Cross-sells bank products and services in a professional manner.
• Completes required training associated with job function.
• Performs other related duties as assigned.

Requirements

• Education/Experience: Associates degree preferred or specialized education/training normally acquired through two plus years of experience.
• Skills: Proficient in Microsoft Office. Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner. High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner.

Qualifications

• Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses

Benefits

• Comprehensive healthcare
• Well-being benefits
• Paid family leave
• Generous paid time off
• Banking perks
• Tuition reimbursement
• An Employee Stock Purchase Plan
• A 401K plan with company match

Pay

Incentives and benefits are subject to eligibility requirements.

Schedule

Not specified