Family Support Specialist I

Responsibilities

• Interviews clients for Basic Public Assistance programs.
• Gathers, completes, and reviews required documentation needed.
• Participates in formal and on-the-job training and observes other staff.
• Tracks processing deadlines for timely case activity and case hearings.
• Learns to identify resources and appropriate referrals.
• Learns to operate computer terminals and personal computers, prepares, and maintains case records.
• Enters case information into the computer.

Requirements

• Experience working with the public.
• Strong verbal and written communication skills.
• Good time management and organizational skills.
• The ability to work well under pressure.
• A willingness to work as part of a team.

Qualifications

• Must complete two years (54 semester hours) from a college or university.
• Substitute EDUCATION for EXPERIENCE: NONE
• Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.

Skills

• None specifically listed.

Benefits

• Telecommuting authorization may be available.

Pay

Salary: $35,712.48 - $53,568.48 Annually

Schedule

Full-time, Non-exempt, 18A, 37.5 HR/WK

Employment Type

EXECUTIVE BRANCH | FULL TIME | NON-EXEMPT | 18A | 37.5 HR/WK

Hiring Agency

Cabinet for Health & Family Services

Location

333 Gardner Lane Morgantown, KY 42261 USA

Agency Contact Information

Contact: Kim L. Gumm
Email: KimL.Gumm@ky.gov
Phone: 270-746-7447

Additional Information

For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx

For more information on the fingerprint-based criminal background check, please contact the Department of Kentucky State Police and the Federal Bureau of Investigation.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.