Family Support Specialist - Family Center - 10098

About the role

Support Families in Transition. Lead with Compassion. Are you someone who leads with empathy and thrives in a dynamic, hands‑on environment? Join Samaritas as a Family Support Specialist, where no two days are the same—and every day makes a difference. In this role, you’ll provide direct support to families navigating challenging life situations. From assisting with daily living needs to de‑escalating difficult moments, you’ll be a steady, compassionate presence for individuals working toward stability and independence.

Responsibilities

• Direct Care & Resident Support – Assist families with daily living activities based on individual service plans; support residents with hygiene, meals, and maintaining a safe, clean‑living space; prepare rooms for new residents and help maintain a welcoming environment.
• Monitoring & Safety – Observe and document resident behavior and daily activity; respond to and help de‑escalate challenging situations; report incidents and concerns to leadership in a timely manner.
• Medication & Documentation – Assist with medication administration in accordance with policies; maintain accurate documentation of services, activities, and observations.
• Intake & Resource Support – Assist with intake processes, including phone and walk‑in inquiries; connect individuals to community resources and support services.
• Housekeeping & Facility Support – Perform light housekeeping duties, including cleaning resident rooms and shared spaces; support kitchen operations, including meal prep and cleanup.
• Team Support – Serve as a mentor to new staff and assist with onboarding and training; collaborate with team members to ensure quality care and program success.

Requirements

• Training or coursework in Social Work, Human Services, or related field preferred.
• At least 1 year of experience in direct care, residential services, or community‑based programs preferred.
• Ability to adapt to an ever‑changing environment with professionalism and compassion.
• Strong communication, observation, and problem‑solving skills.
• Commitment to treating all individuals with dignity and respect.
• Must obtain and maintain Food Handler’s Basic Certification.
• Ability to work assigned afternoon/evening shifts and weekend schedule.

Pay

$19.00 per hour

Schedule

3pm - 11:30pm, every other weekend