Family Support Specialist

About the role

The Family Support Specialist plays a crucial role in supporting at-risk youth and families through various services and interventions.

Responsibilities

• Provide individual and family sessions using Motivational Interviewing (MI)
• Facilitate the Strengthening Families Program (SFP) virtually, in-office, or at other locations as needed
• Coordinate referrals, service planning, and document services for assigned caseload
• Respond promptly and professionally to crises situations with clients at the office, during home visits, and on phone calls (within business hours) using independent judgement and discretion
• Develop, monitor, and review treatment plans designed to increase strengths, address needs, and reduce conflict in the home
• Aid in emergency shelter placements and/or finding respite care when determined appropriate
• Report any suspected abuse or neglect to the program supervisor and all appropriate state and county enforcement agencies
• Attend and participate in staff meetings, in-service training, and UCAP events
• Participate in weekly face-to-face or phone supervision with the supervisor
• Frequent travel to client homes and to other community partners as needed
• Meet all deadlines required by program supervisor and state/federal partners
• Implement BCFS HHS safety protocols including evacuating with children and other staff in case of an emergency
• Maintain confidentiality in all areas of the service population and program operations
• Maintain BCFS HHS professional and ethical standards of conduct outlined in the BCFS employee policy manual
• Communicate effectively in writing and verbally in English
• Work in a fast-paced environment
• Maintain computer literacy required to meet the responsibilities of the position
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
• Travel as needed

Qualifications

• Maintain certificates required for the position including but not limited to First Aid and CPR
• Valid Texas Driver’s license with a clear driving record and reliable transportation
• Pass a pre-employment drug screen and random drug screens
• Provide proof or work eligibility status upon request
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer software relevant to the position
• Knowledge of motivational interviewing techniques
• Experience with crisis intervention and case management
• Bilingual (Spanish and English)

Benefits

Details about benefits will be provided in a separate document upon request.

Pay

Details about pay will be provided in a separate document upon request.

Schedule

Details about schedule will be provided in a separate document upon request.