Family Services Support Specialist
Professional Services Group is a community-based social services organization dedicated to supporting at-risk families through dynamic, innovative, and culturally-responsive programming.
Job Summary
The Safety Services and Supervised Visitation Programs with PSG work with families referred from the Winnebago County Human Services Department to maintain safety in homes where children are at risk of being removed due to abuse/neglect issues, or families who are in the process of reunification. As the Safety Services De-escalation and Visitation Worker, you will work closely with families to address a wide range of concerns including: safety, enhancing the parent-child relationship, parenting, household management, nutrition, safe and stable housing, service acquisition, education, employment, medical, mental health, and/or substance abuse issues. This role is also responsible for transporting children to supervised visits with their parents, siblings, or other family members, and ensuring a safe and positive visiting experience.
Essential Functions
- Interview and evaluate clients to complete the intake process of the Safety Services and Mobile Response programs.
- Analyze client situations, capabilities, and problems to determine services required to control safety threats.
- Act as a resource to evaluate and determine necessary responses in de-escalating crisis situations with youth and families.
- Conduct face-to-face contact and home visits with families to ensure safety and cooperation with the safety plan.
- Formulate, implement, evaluate, and review family safety and/or crisis plans.
- Mentor families in accordance with their safety and/or crisis plans.
- Provide parenting education, support, and advocacy to program clients through individual, family, and/or group work.
- Safely transport clients as needed.
Location
Oshkosh, WI. Local travel is required throughout Winnebago County and surrounding areas to meet clients within the home or other community spaces.
Schedule
Full-time, 40 hours per week, Sunday–Thursday.
Pay Rate
$22.00 per hour.
Benefits
- Mileage reimbursement
- Work culture that values not only the health and well-being of the clients we serve, but also our staff
- Opportunities for advancement and professional development
- Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
- One of our health insurance plans with employee-only coverage is offered with no monthly premium
Requirements
- Must have a Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related.
- Must have reliable transportation on a daily basis, a valid driver's license and automobile insurance.
- One year of experience working with youth and families is preferred.