Family Services Specialist I
or drop it. We need to include sections only when posting has real specific content. Pay and Benefits are present: Pay Scale: Starting Pay: $31.38 Top of Pay Scale: $40.27. Benefits list. So we need a Benefits section and maybe Pay section. Schedule? They gave Hours: Monday-Friday 8:30 AM – 5:30 PM - Occ Eves/Weekends. That's schedule info. So we can include Schedule section. Also maybe "About the role" could be "General Description". Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, etc. Also remove duplicated lines. Also remove application instructions (none). Remove cookie/navigation/legal etc.
We need to preserve all substantive information. So we need to include content from sections like Who We Are, General Description, Our Ideal Candidate, Essential Function Of The Job, Required Skills & Abilities, Education & Experience Required, Supervisory Responsibilities, Travel Requirements, Physical Demands, Safety & Risk Management Responsibilities, Work Environment, What Else You Should Know, Competencies and Functional Areas. Also Benefits and Pay and Schedule.
We need to decide which headings to use. The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map content to those headings. But we can also use other headings if they match content? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those standard headings. But we can also include other headings if needed? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those headings where appropriate. Probably we should map content to these categories: About the role (maybe Who We Are + General Description), Responsibilities (Essential Function Of The Job), Requirements (Education & Experience Required + Required Skills & Abilities?), Qualifications (maybe similar), Skills (Required Skills & Abilities), Benefits, Pay, Schedule. Also maybe "Work Environment" could be part of About the role? But we could add a section for Work Environment if we have content; but instruction says prefer a few substantive sections over many thin ones. So we could combine.
We need to include all substantive info; we can embed details within those sections.
Let's plan:
- About the role
: combine Who We Are and General Description. Provide paragraphs.
- Responsibilities
: Essential Function Of The Job bullet list.
- Requirements
: Education & Experience Required (maybe also Required Skills & Abilities?). Could split: Requirements for education/experience, Skills for abilities.
- Skills
: Required Skills & Abilities (knowledge of computers, etc.) plus maybe competencies list? Could include competencies under Skills? But we have many competencies; maybe better to put them under Skills as a list.
- Benefits
: list benefits.
- Pay
: Starting Pay and Top of Pay Scale.
- Schedule
: Position Type, Days, Hours, Occ Eves/Weekends.
We also need to include Travel Requirements, Physical Demands, Safety & Risk Management, Work Environment, What Else You Should Know, Competencies and Functional Areas. Some of that could be folded into Requirements or Skills or About the role? But we need to preserve all substantive info; we can include them as sub-sections under appropriate headings, maybe as
paragraphs.
We could add additional headings like "Work Environment", "Physical Demands", etc. But instruction says prefer a few substantive sections over many thin ones. However we must preserve all info; we could embed them as paragraphs under existing sections. For example, under About the role we could add a paragraph about work environment, physical demands, safety, travel. That might be okay.
But we need to ensure we don't lose info. Let's extract all substantive info:
Who We Are: Solano Family & Children’s Services creates connections for families and child care providers to support the healthy development of children for a thriving community. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County.
General Description: The Family Services Specialist plays a vital role in connecting families with subsidized child care services that support children’s healthy development and family stability. This position works directly with families to determine and maintain eligibility for child care assistance through interviews, documentation review, and ongoing recertifications. This person will manage a high-volume caseload while ensuring compliance with funding requirements, maintain accurate client records, and provide excellent customer service.
Our Ideal Candidate: The ideal candidate has strong communication, organization, customer service, and critical thinking skills. They must have knowledge of and the ability to use computers for client data, word processing and a calendar of events. This person must be able to work remotely as needed, work as part of a team and be available to travel throughout California to attend conferences, workshops, trainings, and community meetings.
Essential Function Of The Job: list of duties (we'll bullet).
Required Skills & Abilities: Knowledge of and ability to use computers for client data, word processing, and calendar of events
Education & Experience Required: Two years’ experience in a position involving community or social service work required; One year interviewing and caseload management experience required; Degree or certificate in human services or similar area of study preferred; Experience determining eligibility for a public assistance program preferred
Supervisory Responsibilities: This position does not require supervisory responsibilities.
Travel Requirements: Must be able to travel as needed.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. Good vision is imperative. The employee is frequently required to stand; walk; sit; reach; push; and pull. Manual dexterity and keyboarding are also required. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 10 lbs.
Safety & Risk Management Responsibilities: Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.
Work Environment: The noise level in the work environment is usually moderate. Temperature-controlled office environment.
What Else You Should Know: Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Background check required after offer of position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties, responsibilities, and activities may change at any time with or without notice.
Competencies and Functional Areas: list of competencies (Job Knowledge, Problem Solving, Process Improvement, Productivity, Quality, Initiative, Dependability, Planning/Organizing, Adaptability, Communication, Presentations, Teamwork, Interpersonal Skills, Ethics, Safety and Security). Each with description.
Benefits: list: 403(b)/Agency Match, Aflac, Dental, EAP, FMLA/CFRA/PDL, FSA (Med/Dep), Life/ADD, LTD, Medical, Paid Vacation, Sick, Mental Health Days, SDI/PFL, Vision.
Pay Scale: Starting Pay: $31.38 Top of Pay Scale: $40.27
Position Type: Full-Time; Days: Monday – Friday; Hours: 8:30 AM – 5:30 PM - Occ Eves/Weekends; Open To: Internal/External; Department: Subsidy; Reports to: Subsidy Supervisor; Management: No; Position Status: Non-exempt.
We can fold Open To, Department, Reports to, Management, Position Status into a short paragraph under About the role or Schedule.
We need to avoid repeating job title.
Now produce HTML.
We'll structure:
About the role
Who We Are ... General Description ...
Position Type: Full-Time; Days: Monday – Friday; Hours: 8:30 AM – 5:30 PM with occasional evenings/weekends. Open to internal/external applicants; Department: Subsidy; Reports to: Subsidy Supervisor; Management: No; Position Status: Non-exempt.
Responsibilities
- Collect documentation and interview families in person and by phone to determine eligibility for child care services.
- Complete recertifications to determine continuing eligibility for enrolled families.
- Explain and communicate program funding rules, regulations, and policies to clients.
- Communicate regularly with community partners regarding child care services.
- Manage a large caseload averaging 130 cases from one funding source, adhering to the program policies/procedures.
- Conduct caseload reviews and complete caseload reports.
- Maintain accurate information in the subsidy database, to ensure appropriate services to families.
- Make appropriate referrals to the Resource & Referral Program and the Help Me Grow Programs.
- Participate in community outreach to educate and promote agency services to the community.
- Ability to work remotely as needed.
Requirements
Two years’ experience in a position involving community or social service work required; One year interviewing and caseload management experience required; Degree or certificate in human services or similar area of study preferred; Experience determining eligibility for a public assistance program preferred.
Skills
- Strong communication, organization, customer service, and critical thinking skills.
- Knowledge of and ability to use computers for client data, word processing, and a calendar of events.
- Ability to work remotely as needed, work as part of a team, and travel throughout California to attend conferences, workshops, trainings, and community meetings.
- Competencies: Job Knowledge, Problem Solving, Process Improvement, Productivity, Quality, Initiative, Dependability, Planning/Organizing, Adaptability, Communication, Presentations, Teamwork, Interpersonal Skills, Ethics, Safety and Security (with descriptions as per posting).
But we need to include the competency descriptions; we could embed them as a sublist or paragraph. Might be lengthy but we need to preserve. Could add a inside Skills for each competency with description. That is okay.
Benefits
- 403(b)/Agency Match
- Aflac
- Dental
- EAP
- FMLA/CFRA/PDL
for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, etc. Also remove duplicated lines. Also remove application instructions (none). Remove cookie/navigation/legal etc. We need to preserve all substantive information. So we need to include content from sections like Who We Are, General Description, Our Ideal Candidate, Essential Function Of The Job, Required Skills & Abilities, Education & Experience Required, Supervisory Responsibilities, Travel Requirements, Physical Demands, Safety & Risk Management Responsibilities, Work Environment, What Else You Should Know, Competencies and Functional Areas. Also Benefits and Pay and Schedule. We need to decide which headings to use. The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map content to those headings. But we can also use other headings if they match content? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those standard headings. But we can also include other headings if needed? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those headings where appropriate. Probably we should map content to these categories: About the role (maybe Who We Are + General Description), Responsibilities (Essential Function Of The Job), Requirements (Education & Experience Required + Required Skills & Abilities?), Qualifications (maybe similar), Skills (Required Skills & Abilities), Benefits, Pay, Schedule. Also maybe "Work Environment" could be part of About the role? But we could add a section for Work Environment if we have content; but instruction says prefer a few substantive sections over many thin ones. So we could combine.
We need to include all substantive info; we can embed details within those sections.
Let's plan:
- About the role
: combine Who We Are and General Description. Provide paragraphs.
- Responsibilities
: Essential Function Of The Job bullet list.
- Requirements
: Education & Experience Required (maybe also Required Skills & Abilities?). Could split: Requirements for education/experience, Skills for abilities.
- Skills
: Required Skills & Abilities (knowledge of computers, etc.) plus maybe competencies list? Could include competencies under Skills? But we have many competencies; maybe better to put them under Skills as a list.
- Benefits
: list benefits.
- Pay
: Starting Pay and Top of Pay Scale.
- Schedule
: Position Type, Days, Hours, Occ Eves/Weekends.
We also need to include Travel Requirements, Physical Demands, Safety & Risk Management, Work Environment, What Else You Should Know, Competencies and Functional Areas. Some of that could be folded into Requirements or Skills or About the role? But we need to preserve all substantive info; we can include them as sub-sections under appropriate headings, maybe as
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those headings where appropriate. Probably we should map content to these categories: About the role (maybe Who We Are + General Description), Responsibilities (Essential Function Of The Job), Requirements (Education & Experience Required + Required Skills & Abilities?), Qualifications (maybe similar), Skills (Required Skills & Abilities), Benefits, Pay, Schedule. Also maybe "Work Environment" could be part of About the role? But we could add a section for Work Environment if we have content; but instruction says prefer a few substantive sections over many thin ones. So we could combine.
We need to include all substantive info; we can embed details within those sections.
Let's plan:
- About the role
: combine Who We Are and General Description. Provide paragraphs.
- Responsibilities
: Essential Function Of The Job bullet list.
- Requirements
: Education & Experience Required (maybe also Required Skills & Abilities?). Could split: Requirements for education/experience, Skills for abilities.
- Skills
: Required Skills & Abilities (knowledge of computers, etc.) plus maybe competencies list? Could include competencies under Skills? But we have many competencies; maybe better to put them under Skills as a list.
- Benefits
: list benefits.
- Pay
: Starting Pay and Top of Pay Scale.
- Schedule
: Position Type, Days, Hours, Occ Eves/Weekends.
We also need to include Travel Requirements, Physical Demands, Safety & Risk Management, Work Environment, What Else You Should Know, Competencies and Functional Areas. Some of that could be folded into Requirements or Skills or About the role? But we need to preserve all substantive info; we can include them as sub-sections under appropriate headings, maybe as
About the role
: combine Who We Are and General Description. Provide paragraphs. -Responsibilities
: Essential Function Of The Job bullet list. -Requirements
: Education & Experience Required (maybe also Required Skills & Abilities?). Could split: Requirements for education/experience, Skills for abilities. -Skills
: Required Skills & Abilities (knowledge of computers, etc.) plus maybe competencies list? Could include competencies under Skills? But we have many competencies; maybe better to put them under Skills as a list. -Benefits
: list benefits. -Pay
: Starting Pay and Top of Pay Scale. -Schedule
: Position Type, Days, Hours, Occ Eves/Weekends. We also need to include Travel Requirements, Physical Demands, Safety & Risk Management, Work Environment, What Else You Should Know, Competencies and Functional Areas. Some of that could be folded into Requirements or Skills or About the role? But we need to preserve all substantive info; we can include them as sub-sections under appropriate headings, maybe asparagraphs. We could add additional headings like "Work Environment", "Physical Demands", etc. But instruction says prefer a few substantive sections over many thin ones. However we must preserve all info; we could embed them as paragraphs under existing sections. For example, under About the role we could add a paragraph about work environment, physical demands, safety, travel. That might be okay. But we need to ensure we don't lose info. Let's extract all substantive info: Who We Are: Solano Family & Children’s Services creates connections for families and child care providers to support the healthy development of children for a thriving community. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County. General Description: The Family Services Specialist plays a vital role in connecting families with subsidized child care services that support children’s healthy development and family stability. This position works directly with families to determine and maintain eligibility for child care assistance through interviews, documentation review, and ongoing recertifications. This person will manage a high-volume caseload while ensuring compliance with funding requirements, maintain accurate client records, and provide excellent customer service. Our Ideal Candidate: The ideal candidate has strong communication, organization, customer service, and critical thinking skills. They must have knowledge of and the ability to use computers for client data, word processing and a calendar of events. This person must be able to work remotely as needed, work as part of a team and be available to travel throughout California to attend conferences, workshops, trainings, and community meetings. Essential Function Of The Job: list of duties (we'll bullet). Required Skills & Abilities: Knowledge of and ability to use computers for client data, word processing, and calendar of events Education & Experience Required: Two years’ experience in a position involving community or social service work required; One year interviewing and caseload management experience required; Degree or certificate in human services or similar area of study preferred; Experience determining eligibility for a public assistance program preferred Supervisory Responsibilities: This position does not require supervisory responsibilities. Travel Requirements: Must be able to travel as needed. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. Good vision is imperative. The employee is frequently required to stand; walk; sit; reach; push; and pull. Manual dexterity and keyboarding are also required. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 10 lbs. Safety & Risk Management Responsibilities: Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions. Work Environment: The noise level in the work environment is usually moderate. Temperature-controlled office environment. What Else You Should Know: Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Background check required after offer of position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties, responsibilities, and activities may change at any time with or without notice. Competencies and Functional Areas: list of competencies (Job Knowledge, Problem Solving, Process Improvement, Productivity, Quality, Initiative, Dependability, Planning/Organizing, Adaptability, Communication, Presentations, Teamwork, Interpersonal Skills, Ethics, Safety and Security). Each with description. Benefits: list: 403(b)/Agency Match, Aflac, Dental, EAP, FMLA/CFRA/PDL, FSA (Med/Dep), Life/ADD, LTD, Medical, Paid Vacation, Sick, Mental Health Days, SDI/PFL, Vision. Pay Scale: Starting Pay: $31.38 Top of Pay Scale: $40.27 Position Type: Full-Time; Days: Monday – Friday; Hours: 8:30 AM – 5:30 PM - Occ Eves/Weekends; Open To: Internal/External; Department: Subsidy; Reports to: Subsidy Supervisor; Management: No; Position Status: Non-exempt. We can fold Open To, Department, Reports to, Management, Position Status into a short paragraph under About the role or Schedule. We need to avoid repeating job title. Now produce HTML. We'll structure:
About the role
Who We Are ... General Description ...
Position Type: Full-Time; Days: Monday – Friday; Hours: 8:30 AM – 5:30 PM with occasional evenings/weekends. Open to internal/external applicants; Department: Subsidy; Reports to: Subsidy Supervisor; Management: No; Position Status: Non-exempt.
Responsibilities
- Collect documentation and interview families in person and by phone to determine eligibility for child care services.
- Complete recertifications to determine continuing eligibility for enrolled families.
- Explain and communicate program funding rules, regulations, and policies to clients.
- Communicate regularly with community partners regarding child care services.
- Manage a large caseload averaging 130 cases from one funding source, adhering to the program policies/procedures.
- Conduct caseload reviews and complete caseload reports.
- Maintain accurate information in the subsidy database, to ensure appropriate services to families.
- Make appropriate referrals to the Resource & Referral Program and the Help Me Grow Programs.
- Participate in community outreach to educate and promote agency services to the community.
- Ability to work remotely as needed.
Requirements
Two years’ experience in a position involving community or social service work required; One year interviewing and caseload management experience required; Degree or certificate in human services or similar area of study preferred; Experience determining eligibility for a public assistance program preferred.
Skills
- Strong communication, organization, customer service, and critical thinking skills.
- Knowledge of and ability to use computers for client data, word processing, and a calendar of events.
- Ability to work remotely as needed, work as part of a team, and travel throughout California to attend conferences, workshops, trainings, and community meetings.
- Competencies: Job Knowledge, Problem Solving, Process Improvement, Productivity, Quality, Initiative, Dependability, Planning/Organizing, Adaptability, Communication, Presentations, Teamwork, Interpersonal Skills, Ethics, Safety and Security (with descriptions as per posting).
- inside Skills for each competency with description. That is okay.
- 403(b)/Agency Match
- Aflac
- Dental
- EAP
- FMLA/CFRA/PDL