Family Service Advisor (Funeral and Cemetery Sales)

About the role

Serve Families. Build a Career with Purpose.

This role is for someone who feels called to serve. As a Family Service Advisor, you will walk with families through meaningful decisions—helping them plan, prepare, and find peace of mind. This is not transactional work. It requires presence, compassion, and follow-through. At the same time, this is a professional sales role. Serving families well requires consistency, discipline, and a commitment to growth.

Responsibilities

• Meet with families and guide them through pre-planning with care and clarity
• Educate—not sell—so families can make confident decisions
• Build and maintain a strong pipeline through daily outreach and follow-up
• Stay consistent with activity expectations that drive appointments and results
• Communicate clearly with your team to ensure families are fully supported
• Represent a trusted organization with professionalism and integrity

Requirements

• Sales or customer service experience preferred
• Strong communication skills and emotional awareness
• A service mindset
• Coachability and willingness to grow
• Ability to work a rotating Monday–Saturday schedule
• Valid driver’s license and reliable transportation
• High school diploma required (college preferred)

Qualifications

The Standard

• We communicate
• We follow through
• We stay consistent in our outreach
• We take ownership of our results

Skills

None specifically listed in the job posting.

Benefits

• Competitive base pay + uncapped commission
• Realistic first-year earnings: $65,000–$150,000+
• Medical, Dental, Vision benefits (HSA/FSA options)
• 401(k) with company match
• Paid time off + 12 paid holidays
• President’s Circle Incentive Trip opportunity
• Ongoing training, coaching, and advancement opportunities

Pay

$65K–$150K+

Schedule

Rotating Monday–Saturday schedule