Family Service Advisor (Funeral and Cemetery Sales)
About the role
Serve Families. Build a Career with Purpose.
This role is for someone who feels called to serve. As a Family Service Advisor, you will walk with families through meaningful decisions—helping them plan, prepare, and find peace of mind. This is not transactional work. It requires presence, compassion, and follow-through. At the same time, this is a professional sales role. Serving families well requires consistency, discipline, and a commitment to growth.
Who Thrives Here
You will do well in this role if you:
- Naturally put people first and find purpose in serving others
- Are willing to prospect consistently, even when it’s uncomfortable
- Take feedback, apply it, and keep improving
- Hold yourself accountable to your activity and results
- Follow through on what you say you’re going to do
- Wants to grow financially
What You’ll Do
- Meet with families and guide them through pre-planning with care and clarity
- Educate—not sell—so families can make confident decisions
- Build and maintain a strong pipeline through daily outreach and follow-up
- Stay consistent with activity expectations that drive appointments and results
- Communicate clearly with your team to ensure families are fully supported
- Represent a trusted organization with professionalism and integrity
What You’ll Receive
- Competitive base pay + uncapped commission
- Realistic first-year earnings: $65,000–$150,000+
- Medical, Dental, Vision benefits (HSA/FSA options)
- 401(k) with company match
- Paid time off + 12 paid holidays
- President’s Circle Incentive Trip opportunity
- Ongoing training, coaching, and advancement opportunities
The Standard
We serve families at a high level. That means:
- We communicate
- We follow through
- We stay consistent in our outreach
- We take ownership of our results
Why This Role Matters
Families remember how they were treated in these moments. This role gives you the opportunity to show up when it matters most—and do it the right way.