Family Service Advisor
Service Corporation International · Fairview Park, OH · 2 days ago
Manufacturing$40k–$80k/yrFull-time
Job Responsibilities
- Builds at-need charts
- Verifies at-need files before sent for verification
- Performs blind checks
- Follows up with memorial renderings, processes and timelines
- Notifies families when flowers are placed
- Sets Arrangement Continuation Appointments
- Serves at-need cemetery families that currently own property
- Sets follow-up visits at the at-need arrangement conference
- Logs information for Family Service Counselors
- Mets with funeral home at-need families
Minimum Requirements
- Education: High School diploma or equivalent
- Certification: Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
- Experience: None
- Knowledge, Skills & Abilities: Ability to communicate effectively with associates, contractor personnel and client families; works productively with minimal supervision; resolves routine problems promptly and effectively; adapts to change in priorities
Compensation
$40,000 to $80,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code
#SCI
Postal Code
Postal Code: 44126
Category (Portal Searching)
Category (Portal Searching): Sales
Job Location
Job Location: US-OH - Fairview Park