Family Service Advisor
About the role
At NorthStar Memorial Group, we're redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor, you won't just sell; you'll inspire and innovate. You'll support families with care, understanding, and respect during life's most sensitive moments and help them plan their final celebration of life in unique and meaningful ways.
Responsibilities
- Support families through sensitive moments
- Provide guidance and support in planning final celebrations of life
- Think creatively to bring fresh ideas to help families honor their loved ones
- Anticipate and deliver results in a consultative sales approach
Requirements
- Successfully pass a criminal background check
- Possess a valid driver’s license with a clean MVR
Qualifications
We seek individuals who are compassionate, empathetic, and proactive. You should have a strong desire to help families and a track record of success in sales and customer service.
Skills
- Strong communication and interpersonal skills
- Ability to handle sensitive situations with empathy and professionalism
- Problem-solving and decision-making abilities
- Consultative selling skills
Benefits
Our exceptional total rewards package includes:
- Uncapped commission program
- Comprehensive insurance options (medical, dental, vision, life, AD&D, disability)
- 401(k) with company match
- Tuition reimbursement
- Funeral and cemetery benefits
- Employee referral bonuses
- Recognition programs and annual awards trips
Pay
Compensation is based on a commission-based structure and is designed to reflect your character and drive!
Schedule
Hours may vary depending on the location and shift, but typically range from 8:00 AM - 5:00 PM, Monday through Friday.