Family Service Advisor
About the role
At NorthStar Memorial Group, we're redefining how families honor and celebrate the lives of their loved ones. As a Family Service Advisor, you won't just sell; you will inspire and innovate. You'll support families with care, understanding, and respect during life's most sensitive moments, and be encouraged to think creatively and innovatively to help families honor their loved ones in unique and meaningful ways.
Responsibilities
- Support families through sensitive times
- Provide guidance and support in planning final celebrations of life
- Think creatively to help families honor their loved ones uniquely
- Anticipate and deliver on family needs
Requirements
- Successfully pass a criminal background check
- Possess a valid driver’s license with a clean MVR
Qualifications
We seek individuals who demonstrate compassion, empathy, and a proactive approach to their work. You should be able to support families with care, understanding, and respect during life's most sensitive moments, and be self-motivated, solution-oriented, and skilled in consultative sales.
Skills
- Strong communication and interpersonal skills
- Ability to handle sensitive situations with empathy and professionalism
- Proactive problem-solving skills
- Consultative sales abilities
Benefits
We offer an exceptional total rewards package including:
- Uncapped commission program
- Comprehensive insurance options (medical, dental, vision, life, AD&D, disability)
- 401(k) with company match
- Tuition reimbursement
- Funeral & cemetery benefits
- Employee referral bonuses
- Recognition programs and annual awards trips
Pay
Compensation is based on your sales performance and includes an uncapped commission program.
Schedule
Flexible schedule to accommodate the needs of our clients and the community.