Family Preservation Services Program Director (69870)

Status: Full-Time, Exempt

Schedule

Monday through Friday, with some evenings and weekends required. 24-hour availability by phone/text.

Location

Oklahoma City

Responsibilities

• Ensure that all staff comply with agency policies and procedures.
• Ensure supervised programs are in compliance with contractual obligations, funding requirements, and agency guidelines.
• Analyze the effectiveness of program policies, procedures, and practices and make recommendations for their adoption or revision as needed.
• Ensure the quality and quantity of work produced by staff members meets or exceeds organizational standards.
• Assist in the identification and development of new services to meet the needs of the community.
• Provide clinical supervision and consultation in both planned and crisis situations.
• Maintain program compliance in regard to Quality Improvement issues.
• Coordinate program evaluations and quality improvement activities within supervised programs.
• Facilitate responsive relationships with representatives of contracting agencies (OKDHS, ODMHSAS, OHCA, OUHSC, etc.) and other community partners.
• Maintain professional competency in the area under responsibility through appropriate readings, attendance at workshops and conferences, and consultation with other professionals.
• Manage income and expenses to ensure the fiscal viability of programs under scope of supervision.
• Promote an environment that enhances employee motivation and satisfaction.
• Perform other duties as required and/or assigned by supervisor and/or executive staff.
• Work collaboratively with fellow directors to ensure outstanding patient care and community relations.

Requirements

• Master’s degree in a behavioral health field and/or bachelor’s degree in a behavioral health field with a minimum of two (2) years of management experience.
• Professional Oklahoma clinical licensure or eligibility for clinical licensure under supervision, as applicable to the position.
• Demonstrated knowledge of behavioral health services, family preservation programming, and service delivery to children, adults, and families.
• Strong leadership, supervisory, and program management skills, with the ability to provide direction and oversight to managers, supervisors, and staff.
• Strong organizational, administrative, and problem-solving skills.
• Strong verbal and written communication, interpersonal, and relationship-building skills.
• Ability to work effectively with diverse populations, including children, adults, families, and community partners.
• Ability to exercise sound judgment, think critically, and make effective decisions in a fast-paced service environment.
• Proficiency with Microsoft Office applications and general computer systems.
• Ability to travel locally to support program operations, meetings, and community activities.
• Must possess and maintain CAPE certification. If not current upon hire, certification must be obtained within thirty (30) days of employment with NorthCare.
• Must complete Core Level Co-Occurring Training and Trauma-Informed Training within sixty (60) days of employment with NorthCare.
• Must have a TB test within twelve (12) months prior to employment with NorthCare or obtain testing within thirty (30) days of employment.
• As appropriate for the specific job assignment, must possess and maintain current CPR and First Aid certification.
• Must possess a valid Oklahoma driver’s license and maintain required automobile liability insurance, including uninsured motorist coverage, throughout employment with NorthCare.
• Must demonstrate effective verbal and written communication skills in English and the ability to communicate effectively with consumers, staff, community partners, and other stakeholders.

Preferred Qualifications

• Experience in family preservation, child and family services, behavioral health, or community-based services.
• Experience managing multidisciplinary teams and/or multiple program areas.
• Experience working in a community behavioral health or nonprofit environment.
• Experience with program development, quality improvement, compliance, and performance management.
• Experience working with state and/or federal behavioral health programs and regulatory requirements.

Working Conditions

• Primarily office-based with local travel to program sites and community locations as needed.
• Prolonged sitting and computer use.
• Frequent keyboarding and repetitive hand motions.
• Ability to move throughout facilities, including bending, stooping, and climbing stairs.
• Ability to sit for extended periods.
• Occasional lifting of up to 25 pounds.