Family Nurse Practitioner / Physician Assistant

About the role

In a manner consistent and supportive of our values, the Provider is responsible for delivering high-quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. The Provider must be able to work in a team-oriented environment, adapt to new technologies and protocols in a quickly evolving practice setting, and respond quickly and accurately to changes in condition or response to treatment. They are responsible for providing outstanding patient service within the clinic and through various virtual communication channels, maintaining a compassionate and welcoming atmosphere.

Fast Pace Health offers a dynamic team environment focused on surpassing business goals by ensuring patients receive the best care possible in a positive setting. We provide competitive compensation and benefits, including holiday pay, PTO, medical, dental, vision, and work-life balance initiatives. Employees have opportunities to participate in community events and outreach programs, such as seasonal parades, book drives, festivals, trunk-or-treating, fun runs, and more. We celebrate holidays with themed attire and potlucks, fostering a family-first community culture.

Responsibilities

• Provide quality care in both clinic and telehealth settings, meeting patient volume goals for in-person and virtual visits.
• Lead clinic staff (e.g., X-Ray Technologists, Nurses, Front Office Specialists) in delivering excellent patient care and provide guidance to ensure quality professional services.
• Perform responsibilities included in the SCRIBE job description.
• Review patients’ medical history, symptoms, allergies, and current medications.
• Ask situation-specific questions to formulate accurate diagnoses and ensure patient satisfaction.
• Actively engage with clinical leadership, escalating concerns to management to uphold company values and strong patient care.
• Ensure accurate and timely completion of patient charts, forwarding them as appropriate on a daily basis.
• Build and maintain confidence and credibility with all employees.
• Implement clinical and telehealth protocols as outlined by the Chief Medical Officer (CMO) and supervising physicians.
• Analyze and interpret patients' histories, symptoms, physical findings, and diagnostic information to develop appropriate diagnoses.
• Deliver patient-centric care through in-person and virtual diagnostic and therapeutic recommendations, prioritizing safety, cost, and accuracy.
• Ensure compliance with Federal and State regulations, including HIPAA and health information management standards.
• Work efficiently in a fast-paced, autonomous environment within both in-person clinic and virtual settings.
• Manage a queue of telehealth patients in a timely manner to ensure proper follow-up.
• Order, perform, or interpret diagnostic tests, prescribe medications, and educate patients on continued treatment and care for acute and chronic conditions.
• Attest to and follow clinical practice guidelines set by the Office of Medical Affairs.
• Attend mandatory monthly meetings with supervising physicians and E/M training.
• Perform responsibilities within standard NP/PA protocols.
• Complete all mandatory compliance training to meet and exceed continued quality-of-care standards.
• Adhere to the company’s core values: teamwork, communication, empowerment, quality of care, and friendliness.
• Recommend improvements to clinic and telehealth leadership to enhance patient experience and care.
• Communicate regularly with the team to support excellent patient care.
• Welcome new employees on their first day, facilitating introductions, clinic tours, and process overviews.
• Assist new employees with learning activities and required training through job shadowing, demonstration, and coaching.
• Maintain friendly, cordial relations with all clients and employees, fostering a positive work atmosphere.
• Perform the physical, sensory, cognitive, and environmental functions of the position as specified in the physical demands.
• Comply with company standards of operations and promote a respectful culture of confidentiality.
• Consult with patients through virtual communication channels.
• Preferred experience working as a Telehealth Clinician.
• Perform other duties as assigned by management.

Shift Requirements:

• PRN Employees: Minimum of 4 shifts per month.
• Full-Time Employees: 12-hour shifts, including every other weekend.

Additional Requirements for Ancillary Providers: Periodic on-call responsibilities throughout the year.

Experience Levels

• Level 1: New graduate with up to 1 year of experience as a Nurse Practitioner or Physician Assistant.
• Level 2: Nurse Practitioner or Physician Assistant with over 1 year and less than 5 years of experience.
• Level 3: Nurse Practitioner or Physician Assistant with over 5 years and less than 10 years of experience.
• Level 4: Nurse Practitioner or Physician Assistant with over 10 years of experience.

Requirements

• Master’s Degree in Nursing (MSN) and/or Master’s Degree in Physician Assistant Studies (MMS).
• At least 1–2 years of experience as a provider in a relevant practice, such as Urgent Care, Occupational Medical Facility, ER, Trauma Unit, or Family Medical Practice (strongly preferred).
• Current, active, and verifiable license and DEA certification in good standing with the proper regulatory agency. DEA required for all providers; if limited by years of practice under state law, DEA must be obtained within 120 days of meeting the minimum requirements.
• Ability to treat patients of all ages and meet any credentialing requirements.
• DOT certification required for Full-Time and Part-Time Providers within 120 days of employment and maintained during employment.

Benefits

• Competitive compensation.
• Holiday pay.
• Paid Time Off (PTO).
• Medical, dental, and vision benefits.
• Work-life balance initiatives.
• Opportunities to participate in community events and outreach programs.