Family Nurse Practitioner / Physician Assistant

About the role

In a manner consistent and supportive of our values, the Provider is responsible for delivering high-quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. The Provider must be able to work in a team-oriented environment, adapt to new technologies and protocols in a quickly evolving practice setting, and respond quickly and accurately to changes in condition or response to treatment. They are responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcoming atmosphere.

Fast Pace Health offers a dynamic team environment focused on surpassing business goals by ensuring patients receive the best care possible in a positive setting. We provide competitive compensation and benefits, including holiday pay, PTO, medical, dental, vision, and work-life balance initiatives. Employees have opportunities to participate in community events and outreach programs such as seasonal parades, book drives, festivals, trunk-or-treating, fun runs, and more. We foster a family-first community culture with holiday celebrations and team potlucks.

Responsibilities

• Provide quality care in both clinic and telehealth settings, meeting patient volume goals for both.
• Lead clinic staff (e.g., X-Ray Technologists, Nurses, and Front Office Specialists) in delivering excellent patient care and provide guidance to ensure quality professional services.
• Review patients’ medical history, symptoms, allergies, and current medications.
• Ask situation-specific questions to formulate accurate diagnoses and ensure patient satisfaction.
• Actively engage with clinical leadership, escalating concerns to management to uphold company values and strong patient care.
• Meet patient volume goals for telehealth and in-patient care as determined.
• Ensure accurate and timely completion of patient charts, forwarding them as appropriate on a daily basis.
• Implement clinical and telehealth protocols as outlined by the Chief Medical Officer (CMO) and supervising physicians.
• Analyze and interpret patients' histories, symptoms, physical findings, and diagnostic information to develop appropriate diagnoses.
• Deliver excellent patient care through in-patient and virtual diagnostic and therapeutic recommendations, focusing on patient-centric care, safety, cost, and accuracy.
• Ensure compliance with Federal and State regulations, guidelines, and requirements, including HIPAA and health information management issues.
• Work efficiently in a fast-paced, autonomous environment within both in-patient clinic and virtual settings.
• Manage a queue of telehealth patients in a timely fashion to ensure proper follow-up.
• Order, perform, or interpret diagnostic tests, prescribe medications, and educate patients on continued treatment and care for acute and chronic conditions.
• Follow clinical practice guidelines set by the Office of Medical Affairs.
• Attend mandatory monthly meetings with supervising physicians and E/M training.
• Adhere to standard NP/PA protocols and complete all mandatory compliance training to meet and exceed quality-of-care standards.
• Uphold the company’s core values of teamwork, communication, empowerment, quality of care, and friendliness.
• Recommend improvements to clinic and telehealth leadership to enhance the overall patient experience and care.
• Communicate regularly with the team to support excellent patient care.
• Welcome and onboard new employees, facilitating introductions, clinic tours, and process overviews.
• Assist new employees with learning activities and required training through job shadowing, demonstration, and coaching.
• Build and maintain confidence and credibility with all employees.
• Maintain friendly, cordial relations with all clients and employees, fostering a positive work atmosphere.
• Perform the physical, sensory, cognitive, and environmental functions of the position as specified in the physical demands.
• Comply with company standards of operations and promote a respectful culture of confidentiality.
• Consult with patients through virtual communication channels.
• Preferred experience working as a telehealth clinician.
• Perform other duties as assigned by management.

PRN Employees are required to work a minimum of 4 shifts per month. Full-Time Employees are required to work 12-hour shifts and every other weekend.

Requirements

• Master’s Degree in Nursing (MSN) and/or master’s degree in Physician Assistant Studies (MMS).
• At least 1-2 years of experience as a provider in a relevant practice, such as Urgent Care, Occupational Medical Facility, ER, Trauma Unit, or Family Medical Practice (strongly preferred).
• Current, active, and verifiable license and DEA in good standing with the proper regulatory agency. DEA required for all providers; if limited by years of practice under state law, DEA must be obtained within 120 days of meeting the minimum state requirements.
• Ability to treat patients of all ages and meet any credentialing requirements.
• DOT certification required for Full-Time and Part-Time Providers, to be obtained within 120 days of employment and maintained during employment.

Qualifications

• Level 1: New graduate with up to 1 year of experience as a Nurse Practitioner or Physician Assistant.
• Level 2: Nurse Practitioner or Physician Assistant with over 1 year and less than 5 years of experience.
• Level 3: Nurse Practitioner or Physician Assistant with over 5 years and less than 10 years of experience.
• Level 4: Nurse Practitioner or Physician Assistant with over 10 years of experience.

Benefits

• Competitive compensation.
• Holiday pay and Paid Time Off (PTO).
• Medical, dental, and vision benefits.
• Work-life balance initiatives.