Family Centered Treatment Specialist
Health Connect America and its family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi‑state footprint. As a COA‑accredited organization, we adhere to nationally recognized standards of quality, accountability, and best practice. Our mission is to keep families together and transform lives through evidence‑informed care delivered by clinically trained staff who meet clients where they are—in homes, communities, and offices. Our core values are client‑centered care, empowerment of our people, evidence‑informed excellence, a purpose‑driven culture, and bold, adaptive leadership. When you join Health Connect America, you will grow through meaningful development opportunities, benefit from programs that support your whole self, and belong to a culture built on purpose, compassion, and impact.
Responsibilities
- Provide Family Centered Treatment (FCT) services in accordance with the service definition and model fidelity requirements.
- Obtain and maintain FCT certification within one year of employment.
- Complete FCT checkoffs and other internal trainings by designated deadlines via the e‑learning system.
- Deliver FCT services to children, adolescents, and families, primarily in their living environments, with a family focus.
- Provide 24/7 on‑call coverage to a caseload of families and children, requiring a flexible work schedule.
- Complete all required clinical records and FCT documents promptly in the Electronic Health Record.
- Develop and maintain Service Plans in coordination with the Treatment Team, following authorization processes.
- Collaborate with Treatment Team members to ensure effective communication and coordinated service provision.
- Conduct ongoing revisions and implementation of Service Plans.
- Provide psychoeducation as indicated in the Service Plan.
- Conduct interventions aligned with the FCT model, facilitating movement through the four phases of treatment and completing fidelity documents.
- Assist families and children in establishing weekly goals and identifying steps to achieve them.
- Make referrals to services and resources on behalf of families and children.
- Develop and coordinate discharge plans, indicating after‑care needs and resources.
- Access community resources beneficial to client after‑care needs.
- Coordinate and oversee initial and ongoing assessment activities.
- Convene the Treatment Team for Service Plan development.
- Consult with medical (e.g., primary care, psychiatric) and non‑medical (e.g., Dept. of Child Services, schools, Dept. of Juvenile Justice) providers; engage community and natural supports and incorporate their input into person‑centered planning.
- Ensure linkage to the most clinically appropriate services, including arranging psychological and psychiatric evaluations.
- Provide and coordinate behavioral health services and other interventions with other behavioral health professionals and Treatment Team members.
- Monitor and document consumer progress.
- Participate in Quality Assurance/Quality Improvement activities, including audits, corrections, and improvement projects.
Requirements
Requirements differ by state due to varying regulations and standards. Current Family Centered Treatment certification is preferred in all areas.
- Florida (FL): Minimum of a Bachelor’s degree in human services or related field; two years’ experience working with youth or families.
- Georgia (GA): Minimum of a Bachelor’s degree in human services or related field; two years’ experience working with youth or families.
- Mississippi (MS): Minimum of a Bachelor’s degree in human services; must be provisionally credentialed as a Provisionally Certified Community Support Specialist (PCCSS) with eligibility to become a Certified Community Support Specialist (CCSS).
- North Carolina (NC): Must meet NC Qualified Professional (QP) requirements per 10A NCAC 27G .0104. One of the following:
- Master’s in human services + 1 year experience
- Bachelor’s in human services + 2 years experience
- Bachelor’s in non‑human services + 4 years experience
- Ohio (OH): Licensed Social Worker (LSW) or eligibility for provisional licensure preferred.
- South Carolina (SC): Minimum of a Bachelor’s degree in human services or related field; three years’ experience working with youth or families.
- Tennessee (TN): Minimum of a Bachelor’s degree in human services or related field; two years’ experience working with youth or families.
- Virginia (VA): Bachelor’s degree from an accredited institution; current Qualified Mental Health Professional (QMHP) credential or ability to register as a QMHP with the Virginia Board of Counseling.
Benefits
We recognize the importance of self‑care and work/life balance. Full‑time HCA employees receive:
- Flexible scheduling
- Employee Assistance Program (EAP) with eight mental health counseling sessions annually
- Paid time off and paid holidays
- Comprehensive benefits package including medical, dental, vision, and voluntary insurance products
- Access to a Health Navigator
- Health Savings Account with company contribution
- Dependent Daycare Flexible Spending Account
- 401(k) retirement plan
- Benefits Hub
- Tickets at Work program