Family Centered Treatment Specialist

About the role

Health Connect America and its family of brands provide mental and behavioral health services for children, families, and adults across multiple states. As a COA‑accredited organization, we adhere to nationally recognized standards of quality, accountability, and best practice. Our mission is to keep families together and transform lives through evidence‑informed care delivered by clinically trained staff in homes, communities, and offices. We are guided by five core values: client‑centered care, empowerment of our people, evidence‑informed excellence, purpose‑driven culture, and bold, adaptive leadership. Joining HCA means access to meaningful development opportunities, whole‑self support programs, and a culture of purpose, compassion, and impact.

Responsibilities

• Provide Family Centered Treatment (FCT) services in accordance with model fidelity requirements.
• Obtain and maintain FCT certification within one year of employment.
• Complete FCT checkoffs and internal trainings via the e‑learning system by designated deadlines.
• Deliver FCT services to children, adolescents, and families primarily in their living environments, with a family focus.
• Provide 24/7 on‑call coverage for a caseload of families and children, requiring a flexible schedule.
• Complete all required clinical records and FCT documentation promptly in the Electronic Health Record.
• Develop, implement, and revise Service Plans in coordination with the Treatment Team, following authorization processes.
• Facilitate psychoeducation and interventions aligned with the FCT model, guiding families through the four phases of treatment.
• Assist families in establishing weekly goals and identifying steps to achieve them.
• Make referrals to community services and resources as needed.
• Develop and coordinate discharge plans, including after‑care needs.
• Access and coordinate community resources to support client after‑care.
• Oversee initial and ongoing assessment activities and convene the Treatment Team for Service Plan development.
• Consult with medical and non‑medical providers (e.g., primary care, psychiatry, Child Services, schools, Juvenile Justice) and incorporate their input into person‑centered planning.
• Ensure linkage to appropriate psychological and psychiatric evaluations.
• Collaborate with other behavioral health professionals and Treatment Team members to provide coordinated services.
• Monitor and document consumer progress.
• Participate in Quality Assurance/Quality Improvement activities, including audits and improvement projects.

Requirements

• General: Current Family Centered Treatment certification preferred; must be obtained within one year of hire.
• Florida (FL):
  • Bachelor’s degree in human services or related field.
  • Minimum two years’ experience working with youth or families.
• Georgia (GA):
  • Bachelor’s degree in human services or related field.
  • Minimum two years’ experience working with youth or families.
• Mississippi (MS):
  • Bachelor’s degree in human services or related field.
  • Provisionally Credentialed as a Provisionally Certified Community Support Specialist (PCCSS) with eligibility for full CCSS credential.
• North Carolina (NC):
  • Meet NC Qualified Professional (QP) requirements per 10A NCAC 27G .0104.
  • One of the following:
    • Master’s in human services + 1 year experience
    • Bachelor’s in human services + 2 years experience
    • Bachelor’s in non‑human services + 4 years experience
  • Current NC license or board‑issued certification in a human services profession.
  • Full‑time, supervised experience serving children and adolescents with a primary mental health diagnosis (can be pre‑ or post‑degree).
• Ohio (OH):
  • Licensed Social Worker (LSW) or eligibility for provisional licensure preferred.
• South Carolina (SC):
  • Bachelor’s degree in human services or related field.
  • Minimum three years’ experience working with youth or families.
• Tennessee (TN):
  • Bachelor’s degree in human services or related field.
  • Minimum two years’ experience working with youth or families.
• Virginia (VA):
  • Bachelor’s degree from an accredited institution.
  • Current Qualified Mental Health Professional (QMHP) credential or ability to register as a QMHP with the Virginia Board of Counseling.

Benefits

• Flexible scheduling to accommodate on‑call and home‑based service delivery.
• Employee Assistance Program (EAP) providing eight mental‑health counseling sessions annually.
• Paid time off and paid holidays for full‑time employees.
• Comprehensive benefits package including medical, dental, vision, and voluntary insurance options.
• Health Navigator access.
• Health Savings Account (HSA) with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) retirement plan.
• Benefits Hub and “Tickets at Work” program.